『Surprise - It's Not a Toaster』のカバーアート

Surprise - It's Not a Toaster

Surprise - It's Not a Toaster

著者： touch point media
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Discover the realm where digital expertise meets candid conversations on "Surprise - It’s Not a Toaster" - a podcast led by digital experts and technophiles Ed Bennett and co-host Chris Boyer. Together, they venture into the fabric of online experiences, dissecting annoyances and irritations about navigating the modern online world. In each episode, they unveil contemporary tools, technologies, and software solutions, providing a firsthand exploration of what's shaping the digital landscape and the hosts challenge the limits of GenAI, where questions are posed to various LLMs, illuminating the interplay between human expertise and machine-generated insights. Tune in to navigate the digital maze, equip yourself with valuable insights, and engage in compelling discussions that bridge the gap between the human and digital worlds.touch point media © 2023. All rights reserved.
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  • Sloptimized

    Sloptimized
    2026/06/30
    For 25 years Google organized the web so you could find the page you needed. Now it answers for you, buries the links, and sells a spot inside the answer. Ed Bennett and Chris Boyer take on Google going AI-first in search, from AI Overviews shoving the blue links to the bottom to ads that pay their way into the response and agentic checkout that skims the transaction. Then the back end, by way of a new Atlantic piece and the show's first Jargon of the Week, sloptimization. Brands like Shopify publish their own ranked listicles so chatbots cite them as fact, and the web quietly shifts from connecting humans to connecting machines. The SNAT Book Club hits Chapters 5 and 6 of The AI Con by Emily Bender and Alex Hanna, on AI hype across art, journalism and science, and the doom-and-boom circus that keeps everyone looking away from the harm already here. In the AI Stump, Claude argues both sides of whether AI spells doom or boom, and the two answers share a premise, a hinge and one telling blind spot. Search is buried. Art is borrowed. The doom is a distraction. Surprise, it's not a toaster. References & Further Reading The AI Con: How to Fight Big Tech's Hype and Create the Future We Want, by Emily M. Bender and Alex Hanna "Your Search Results Are Getting Sloptimized" — The Atlantic — https://www.theatlantic.com/technology/2026/06/google-search-ai-optimization/687495/ Google has seriously leaned into AI enshittification lately — The Register / The Kettle podcast — https://www.theregister.com/ai-ml/2026/05/25/google-has-seriously-leaned-into-ai-enshittification-lately/5245365 xkcd, "Microsoft" — https://xkcd.com/ Find Us Chris Boyer on LinkedIn: https://www.linkedin.com/in/chrisboyer/ Ed Bennett on LinkedIn: https://www.linkedin.com/in/edbennett/ Chris Boyer website: http://www.christopherboyer.com Chris Boyer on Bluesky: https://bsky.app/profile/chrisboyer.bsky.social Ed Bennett on Bluesky: https://bsky.app/profile/edbennett.bsky.social
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    32 分
  • We’re Running Out of Letters

    We’re Running Out of Letters
    2026/06/04
    You're not bad at remembering drug names. You're listening in on a conversation you were never the audience for. Ed Bennett and Chris Boyer take on the engineered weirdness of prescription drug names, inspired by a recent 99% Invisible episode on the topic. The visual silhouettes, the syllable structures, the FDA-cleared distinctiveness, all of it is built for the pharmacist on the prescription pad, not the patient on the couch. A 1997 FDA broadcast advertising guidance turned that internal communication into the TV ad you're now supposed to memorize. Bimzelx and Ebglyss aren't trying to sound like sci-fi villains. The namespace is running out. The SNAT Book Club continues with Chapters 3 and 4 of The AI Con by Emily Bender and Alex Hanna. Chapter 3 traces the hidden labor inside every AI system. Chapter 4 follows that same machinery into a New York City chatbot that told residents it was legal for landlords to discriminate, and into UnitedHealth's nH Predict algorithm with a 90% error rate, used anyway. Tech rec: the 99% Invisible podcast itself. Especially good for the healthcare folks. In the AI test, Ed fed the full set of drug naming rules to Claude, ChatGPT, and Gemini and asked each to name a hypothetical cat allergy shot. One suggestion accidentally invoked a 1979 horror film. Letters running out. Labor running cheap. Care running dry. Surprise, it's not a toaster. References & Further Reading Drug Naming 99% Invisible Episode 667, "Ask Your Doctor About": https://99percentinvisible.org/episode/667-ask-your-doctor-about/ FDA Draft Guidance, Consumer-Directed Broadcast Advertisements, August 1997 (Federal Register): https://www.govinfo.gov/content/pkg/FR-1997-08-12/html/97-21291.htm GAO Report on FDA Oversight of DTC Advertising Since the 1997 Guidance: https://www.gao.gov/assets/gao-03-177.pdf The AI Con (Chapters 3 and 4) The AI Con by Emily M. Bender and Alex Hanna, Harper, 2025: https://thecon.ai/ The Markup: NYC's MyCity AI Chatbot Still Active Despite Encouraging Illegal Behavior: https://themarkup.org/news/2024/04/02/malfunctioning-nyc-ai-chatbot-still-active-despite-widespread-evidence-its-encouraging-illegal-behavior The Markup: Mamdani to Kill the NYC AI Chatbot We Caught Telling Businesses to Break the Law: https://themarkup.org/artificial-intelligence/2026/01/30/mamdani-to-kill-the-nyc-ai-chatbot-we-caught-telling-businesses-to-break-the-law STAT News: UnitedHealth Pushed Employees to Follow an Algorithm to Cut Off Medicare Patients' Rehab Care: https://www.statnews.com/2023/11/14/unitedhealth-class-action-lawsuit-algorithm-medicare-advantage/ CBS News: UnitedHealth Lawsuit on nH Predict Algorithm: https://www.cbsnews.com/news/unitedhealth-lawsuit-ai-deny-claims-medicare-advantage-health-insurance-denials/ Find Us Chris Boyer on LinkedIn: https://www.linkedin.com/in/chrisboyer/ Ed Bennett on LinkedIn: https://www.linkedin.com/in/edbennett/ Chris Boyer website: http://www.christopherboyer.com Ed Bennett on Bluesky: https://bsky.app/profile/edbennett.bsky.social Chris Boyer on Bluesky: https://bsky.app/profile/chrisboyer.bsky.social
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    36 分
  • Darmok and Jalad at Tanagra

    Darmok and Jalad at Tanagra
    2026/05/11
    A meme is the most efficient way to move an idea. It is also the least accountable. Ed Bennett and Chris Boyer trace what memes actually do: compress complicated thinking, strip the citations, outrun every fact check. From the Marilyn Monroe line she never said to the Einstein insanity quote he never wrote to the Voltaire defense Voltaire didn't author, the accuracy was stripped out by design. Then the format gets eaten by the same companies it was making fun of. KC Green's "this is fine" dog sells as a Funko Pop. Most of the brands using the image have paid him nothing. The SNAT Book Club opens its next read: The AI Con by Emily Bender and Alex Hanna, published May 2025. Synthetic text extruding machines, p(doom) theater at the Schumer AI Insight Forum, plus the real harms happening right now while policymakers argue about extinction. In the AI Test, four models attempt Rick Polito-style movie summaries. Some had teeth. Claude played it safe. Memes. Misattribution. Hype as misdirection. Allegory all the way down. Mentions from the Show: "Distracted Boyfriend", Wikipedia - https://en.wikipedia.org/wiki/Distracted_boyfriend "This Is Fine" / KC Green's Gunshow, Wikipedia - https://en.wikipedia.org/wiki/Gunshow_(webcomic) A decade on, the creator of "This is fine" wants to put the famous dog to rest, NPR - https://www.npr.org/2023/01/16/1149232763/this-is-fine-meme-anniversary-gunshow-web-comic "Insanity quote" misattributed to Einstein, Quote Investigator - https://quoteinvestigator.com/2017/03/23/same/ The AI Con: How to Fight Big Tech's Hype and Create the Future We Want, Harper / Penguin Random House - https://www.harpercollins.com/products/the-ai-con-emily-m-benderalex-hanna \ "On the Dangers of Stochastic Parrots", Bender, Gebru, McMillan-Major, Mitchell (2021) - https://dl.acm.org/doi/10.1145/3442188.3445922 Distributed AI Research Institute (DAIR) - https://www.dair-institute.org/ Chris Boyer on LinkedIn: https://www.linkedin.com/in/chrisboyer/ Ed Bennett on LinkedIn https://www.linkedin.com/in/edbennett/
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    38 分
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