This week on Support Engineering Weekly, Alex and Maya review the latest Microsoft Service Health and Message Center updates from August 24 through August 28, 2026.

The episode looks at incidents and changes across Microsoft Teams, Microsoft 365 Copilot, Power Automate, SharePoint Online, Microsoft Purview, Microsoft 365 administration, and other Microsoft services.

We discuss what happened, who was affected, how Microsoft investigated and mitigated the incidents, and what the underlying causes reveal about operating large-scale cloud services.

The episode also covers the latest Microsoft Purview Compliance Manager update for AI Powered Regulatory Templates and what administrators should know about upcoming changes.

This is the first edition of our weekly Microsoft Service Health and Message Center review, published every Sunday at 9:00 AM IST.

Microsoft Project Online is approaching its September 30, 2026 end-of-service date—but what comes next isn't as simple as clicking an upgrade button.

In the first episode of Support Engineering Weekly, we take a deep technical look at what the retirement means for organizations that have spent years building projects, workflows, reporting, integrations, governance and operational processes around Project Online.

We begin with the retirement timeline and clarify what is—and isn't—being retired. From there, we examine one of the biggest misconceptions surrounding the transition: the assumption that Planner Premium is simply a modernized version of Project Online.

The discussion then goes beneath the user interface to explore the architectural differences between basic Planner and Planner Premium, including the role of Microsoft Dataverse, data organization, governance, dependencies and scale.

We then examine the major transition paths available to organizations:

• Planner Premium for collaborative project execution and modern work management.
• Project Server Subscription Edition for organizations that continue to require enterprise PPM, on-premises control and deep customization.
• Dynamics 365 Project Operations for project-centric organizations that need broader project, resource, time, expense and financial capabilities.

The conversation also looks at migration as a modernization exercise rather than a simple lift-and-shift operation, including environment assessment, legacy workflows, reporting, OData integrations, APIs, permissions, governance and technical debt.

Finally, we explore what increasingly structured and governed project data could mean for AI-assisted work management—and how the role of the project manager may evolve as more mechanical project-management activities become automated.

Chapters

00:00 — The Project Online Retirement: Why This Is Not a Simple Upgrade

02:51 — The Retirement Timeline: October 2025, April 2026, September 2026

05:36 — What Is Actually Retiring?

06:29 — The Planner Premium 1:1 Replacement Myth

09:12 — Basic Planner vs. Planner Premium: The Architecture Beneath the UI

13:10 — The Scale Paradox: Why 9,000 Tasks Isn't the Whole Story

16:00 — Legacy Workflows, Dataverse, and the Automation Shift

18:55 — Choosing the Right Transition Path

28:08 — Migration Is Modernization, Not Lift-and-Shift

35:15 — AI, Data Governance, and the Future of Work Management

Learn more:

The full technical article, references and supporting resources are available through the Support Engineering Blog.