『Superstar Communicator podcast』のカバーアート

Superstar Communicator podcast

Superstar Communicator podcast

著者： Susan Heaton Wright
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今ならプレミアムプランが3カ月 月額99円

2026年5月12日まで。4か月目以降は月額1,500円で自動更新します。

概要

 Do you want to be a great speaking communicator? To really engage with your audience? With your customers, your colleagues and prospects? Be more visible and make an impact when you speak? This great show has interviews with business leaders, who share their top tips. Hosted by award winning international communications expert Susan Heaton-Wright and composer Nick Simon. They also shares masterclasses on a range of speaking and communication topics. No longer be afraid to speak: go for it instead! Sign up our 10 Top Tips to being a SuperStar Communicator https://superstarcommunicator.com/ten-top-tips/Copyright Susan Heaton Wright 2023 出世 就職活動 教育 経済学
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  • SHW Uncertainty

    SHW Uncertainty
    2026/04/30
    Title of podcast: SHW Uncertainty In this solo episode of the Superstar Communicator podcast, Susan Heaton-Wright explores the challenges posed by uncertainty in today's geopolitical and business environment. With over 12 years of podcasting experience, she delivers practical insights for leaders on how to communicate clearly, manage anxiety in teams, and maintain focus during turbulent times. Key Points with Timestamps The Role of Communication in Uncertain Times Susan Heaton-Wright introduces the episode and emphasizes the importance of clear, purposeful communication for leaders, especially in the current "geopolitical nightmare" and fast-changing environment 00:00:01 – 00:01:42. Managing Uncertainty and Anxiety She notes that leaders and managers must do their best to support others despite high levels of uncertainty—highlighting concerns around issues such as rising oil prices and the impact of AI on jobs 00:01:43 – 00:02:52. Anxiety Transfer Effect The concept of "anxiety transfer effect" is introduced; uncertainty and anxiety spread quickly within teams through communication—both what is said and how it is expressed. She explains how simple reframing can foster calm and clarity 00:02:34 – 00:03:47. Overwhelm and the Rule of Three Susan Heaton-Wright points out that in times of information overload, leaders should simplify priorities using the "rule of three" to ensure teams know what matters most 00:03:51 – 00:04:52. Leadership Echo—Repetition Builds Trust She discusses the importance of consistently repeating key messages across different channels (meetings, emails, conversations), a method she calls the "leadership echo" 00:05:12 – 00:05:57. Performance and Nonverbal Signals Susan Heaton-Wright emphasizes that how leaders deliver their messages—their tone, pace, and demeanor—impacts team perception and emotional response 00:06:06 – 00:07:05. Takeaway Question for Leaders She encourages leaders to reflect on the message their teams need most right now and whether it is creating clarity or confusion, calmness or anxiety 00:07:05 – 00:07:28. Final Advice Susan Heaton-Wright concludes that leaders don't need all the answers, but must communicate with clarity, consistency, and calmness 00:07:28 – 00:08:12. This episode equips leaders with simple, actionable strategies to manage uncertainty, reduce anxiety, and inspire their teams through effective communication. Download the transcript Susan Heaton-Wright is an expert in communication, impact, and leadership influence, with over 12 years of podcasting experience. As the force behind Superstar Communicator, she helps leaders and future leaders master clear, purposeful communication to inspire, influence, and make a powerful impact in every business conversation. We create this podcast to empower others to speak and communicate with impact. Weselffund. If you value our content, we would be so grateful if you could'buy us a coffee' https://www.buymeacoffee.com/superstarcomms Why not grab our Ten Top Tips to Being a SuperStar Communicator here Buy the SuperStar Communicator 30 Day Plan here Find out more about Susan Heaton-Wright–our host:https://offers.superstarcommunicator.com/susan-heaton-wright Check out our SuperStar Communicator Store:https://offers.superstarcommunicator.com/superstar-communicator-store SuperStar Communicator deliver a range of speeches, masterclasses, facilitated workshops and coaching for emerging leaders. We focus on empowering emerging talent to speak and communicate with clarity,confidence and credibility. If you would like more details please email us at hello@superstarcommunicator.com or why not book a call. You can listen to all episodes of the SuperStar Communicator podcast and subscribe here.
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    9 分
  • Calm the Conflict: Mediation Insights with David Goldberg

    Calm the Conflict: Mediation Insights with David Goldberg
    2026/04/17
    Title of podcast: Calm the Conflict: Mediation Insights with David Goldberg In this episode of the Superstar Communicator podcast, Susan Heaton-Wright interviews David Goldberg, a partner at EMW Law and an accredited mediator. The conversation explores the role of mediation in business disputes, the differences between mediation and negotiation, building trust in tense situations, and practical tips for effective conflict resolution. David Goldberg draws on his extensive experience to share memorable cases and actionable advice for anyone involved in disagreements—from corporate boardrooms to neighbourly conflicts. Key Points & Timestamps 1. What is Mediation? David Goldberg explains that mediation is an off-the-record process where parties attempt to find a workable solution, often instead of going to court. The process is confidential and informal, focusing on commercial resolution rather than legal adjudication 00:00:59 – 00:02:14. 2. Difference Between Mediation and Negotiation Mediation adds an impartial third party (David Goldberg), focusing on reality checks and encouraging both sides to evaluate the strength and viability of their claims, rather than simply advocating for their positions 00:02:44 – 00:04:20. 3. The Mediation Process Describes mediation's non-adversarial nature, emphasizing that there are no winners or losers, only shared compromise and closure. The mediator cannot force a resolution; parties must approach with openness 00:04:30 – 00:05:00. 4. Why Become a Mediator? David Goldberg shares his journey, moving from litigation to mediation as court backlogs and costs escalated. He found mediation more commercially practical and satisfying 00:05:14 – 00:06:52. 5. Managing Aggression and Emotions There's no magic wand for calming parties, but setting ground rules, managing expectations, and maintaining control helps defuse aggression and keep the process productive. Body language and procedural structure play key roles 00:07:19 – 00:09:18. 6. Building Trust and Overcoming Cynicism Most parties are initially aggressive or skeptical. Trust is built by setting expectations, demonstrating process expertise, and using small concessions to lower the temperature and encourage openness 00:13:30 – 00:16:14. 7. No Such Thing as a Slam Dunk Case Mediators must challenge parties' assumptions about the strength of their positions and highlight risks, ensuring no one feels unfairly favored 00:16:41 – 00:17:49. 8. Memorable Mediation Story David Goldberg recounts a neighbor dispute that was resolved unconventionally—by one party buying the other's house—illustrating the creative solutions possible through mediation, which courts cannot offer 00:18:07 – 00:21:41. 9. International/National Attitudes Towards Litigation David Goldberg observes a post-Covid shift towards more commercial sensibility and civility in UK business disputes, contrasting with perceptions of US litigiousness 00:10:58 – 00:12:24. 10. Applying Mediation Principles to Geopolitical Conflicts Strategies include ensuring both sides have an exit plan, focusing on common ground, and keeping an open mind—advice relevant from local disagreements to international issues 00:23:20 – 00:25:41. 11. Top Three Tips for Mediation David Goldberg summarizes his main advice: be brave, keep an open mind, and trust the process, citing high success rates for mediation 00:28:32 – 00:30:21. 12. Resources and Contact Information David Goldberg shares details about his own podcast, "Calm the Conflict, the Art of Resolution," and invites listeners to contact him via LinkedIn or EMW Law for more information 00:32:19 – 00:33:20. Download the transcript of the interview David Goldberg is a partner at EMW Law and a highly experienced, accredited mediator with over 30 years in litigation and more than a decade specializing in mediation. Trusted for his pragmatic, results-driven approach, David Goldberg excels at resolving complex business, shareholder, and partnership disputes. He combines sharp commercial insight with a no-nonsense style that cuts through conflict, helping parties achieve closure quickly and avoid the heavy costs of court. As the host of the podcast "Calm the Conflict, the Art of Resolution," David Goldberg empowers others with practical strategies to turn disputes into successful resolutions. We create this podcast to empower others to speak and communicate with impact. Weselffund. If you value our content, we would be so grateful if you could'buy us a coffee' https://www.buymeacoffee.com/superstarcomms Why not grab our Ten Top Tips to Being a SuperStar Communicator here Buy the SuperStar Communicator 30 Day Plan here Find out more about Susan Heaton-Wright–our host:https://offers.superstarcommunicator.com/susan-heaton-wright Check out our SuperStar Communicator Store:https://offers.superstarcommunicator.com/superstar-communicator-store SuperStar ...
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    35 分
  • Mastering the Mindset of Resilience: Olympic Fencing, Leadership, and the Power of Process Over Outcome with Alexander Toffolides

    Mastering the Mindset of Resilience: Olympic Fencing, Leadership, and the Power of Process Over Outcome with Alexander Toffolides
    2026/03/31
    Title of podcast: Mastering the Mindset of Resilience: Olympic Fencing, Leadership, and the Power of Process Over Outcome with Alexander Toffolides In this episode of the Superstar Communicator Podcast, host Susan Heaton-Wright speaks with Alexander Toffolides, Cyprus's first Olympic fencer, who competed in the 2024 Paris Olympics. Alexander Toffolides shares insights from his 21-year journey in elite sport, discusses the importance of mastering resilience, and explains how performing under pressure relates to both sports and everyday life. The conversation covers his Olympic experiences, mental preparation, and valuable lessons about taking responsibility and enjoying the process. Key Points from the Interview What is Fencing? Alexander Toffolides explains fencing as "physical chess," a sport where strength, strategy, and tactics matter more than physique or gender. Fencing's history is tied to dueling, but today it's accessible and inclusive 02:04. Olympic Experience and Unique Opening Ceremony Describes the Paris Olympic Games as magical, with the opening ceremony held on boats along the River Seine, a moment watched by 2 billion people. Alexander Toffolides chose to enjoy the experience, prioritizing being present over staying dry in the rain 03:01. The Path to Elite Sports Becoming an elite athlete is fueled by enjoyment and dedication. Success requires a holistic effort, including mental and physical preparation, good sleep, and nutrition—not just training 04:32, 05:40. Responsibility and Self-Leadership in Pursuing Goals Alexander Toffolides details his transition from representing Britain (supported by a full coaching staff) to Cyprus (self-managing every aspect). This required taking full responsibility and accountability for his journey 11:13. Process Over Outcome Key learning: focus on the process, not the outcome. Even when giving 100% effort, results can be out of your control due to circumstances or competition 14:26. Progress is not always linear; failures and setbacks can lead to valuable development 15:33. Controlling the Controllables Emphasizes the concept of "controlling the controllables"—you can only fully control your own actions and reactions, not external circumstances or other people 16:31. Mental Preparation for Performing Under Pressure Describes his "mental warm-up": Focusing on the present through box breathing, Rationalizing and verbalizing negative thoughts, Scenario planning by visualizing how to react in different situations 24:06, 25:04. Reward and Self-Kindness After intense preparation, rewarding oneself and celebrating is essential. Be kind to yourself to sustain motivation and confidence 08:52. Top Tips for Success Take responsibility: "You are the captain of your own ship." Prioritize process over outcome. Apply holistic effort to all preparation. Build a supportive community around you. Most importantly—enjoy the journey 26:30. Looking Ahead Alexander Toffolides is preparing for upcoming competitions including the Commonwealth Games, European Games, and aims for the 2028 LA Olympics. He's also focused on sharing his message through workshops and media 28:25. Connecting With Alexander Book: "Fighting for Your Dream: Mastering Resilience and Performing When It Really Matters," available on Amazon. Website: alextoffoleedies.com Socials: Instagram and LinkedIn 29:18. This episode offers lessons in pursuing excellence, maintaining resilience, and applying the mindset of elite performance to any area of life. Download the transcript of the interview Alexander Toffolides is Cyprus's first Olympic fencer, having competed at the 2024 Paris Olympics after a remarkable 21-year journey in elite sport. Born to a British mother and Cypriot father, Alex initially represented Britain—becoming a British national champion and European Games champion—before switching to compete for Cyprus in honor of his late father and family heritage. His path to Olympic qualification was anything but straightforward, facing heartbreaks as he narrowly missed out on previous Games and ultimately achieving his dream after years of relentless dedication. Alex's journey was marked by resilience, personal responsibility, and the ability to perform under intense pressure, often without a large support team behind him. Today, Alexander Toffolides is not only an athlete, but also an author ("Fighting for Your Dream: Mastering Resilience and Performing When It Really Matters"), motivational speaker, and performance mindset coach. He helps individuals and organizations excel when it counts most, sharing practical strategies drawn from his own experiences in both sport and life. We create this podcast to empower others to speak and communicate with impact. Weselffund. If you value our content, we would be so grateful if you could'buy us a coffee' https://www.buymeacoffee.com/superstarcomms Why not grab our Ten Top Tips to Being a ...
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    31 分
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