Stop the Silent War - Resolving Workplace Conflict with Marli Rusen | BWI #247
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Episode 247 - Stop the Silent War - Resolving Workplace Conflict with Marli Rusen
Marli Rusen spent thirty years as a labor lawyer and workplace mediator witnessing rising conflict and avoidance. She shifted from formal legal battles to teaching organizations how to have healthy, courageous conversations. Now, she helps leaders step back, master self-reflection, and resolve everyday tension before it turns into lasting workplace trauma.
Key Takeaways
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We must build the muscle of having courageous conversations instead of avoiding workplace conflict.
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We should step back to reflect and settle our emotions before engaging in difficult discussions.
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We need to hold short pre-conversations to prepare others and avoid blindsiding them.
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We must rely on shared facts and governing standards rather than personal opinions and emotions.
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We should address small acts of disrespect early before they turn into lasting trauma.
Marli Rusen is a legally trained workplace mediator and author helping organizations resolve conflict, one healthy conversation at a time.
Marli Rusen's Books:
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The Mirror Method
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Walking on Eggshells?
https://themirrormethod.ca/publications-and-books-for-dispute-resolution
Marli Rusen's Website: https://themirrormethod.ca
I believe that Anything is Possible and that people have the genius within them to find and live in their Genius Zone, their ultimate potential, and to live in abundance without burnout and without burning those who surround them.
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