Most commercial property owners never read their management agreement. They do not know what fees they are paying, what authority they have given away, or what their manager is doing with their money. This episode fixes that. In Episode 4 of Zoned Commercial, I walk you through everything you need to know about commercial property management — before you hire someone, while you have someone, and the exact moment you should fire them and start over. I am Roy Malkison — licensed realtor, loan officer, insurance agent, and business broker. This is the official podcast of Malkison Company. In this episode we cover: — Commercial vs. residential property management — why they are completely different and why this distinction matters — When to self-manage vs. when to hire — and the threshold that makes the decision easy — How property management fees actually work — management fee, leasing commission, ancillary fees, and the gross collected vs. gross scheduled trap — The 10 clauses every commercial management agreement must have before you sign — CAM reconciliations — what they are, what goes wrong, and how to review them yourself — Tenant retention and lease renewals — why you must start the conversation 12 to 18 months early — The 5 red flags that tell you the relationship is over — 5 interview questions to find the right manager for your asset