『Stop Drowning in Admin: How AI and Automation Can Save Your Business Time with Natalie Moffat(Ep. 26)(audio)』のカバーアート

Stop Drowning in Admin: How AI and Automation Can Save Your Business Time with Natalie Moffat(Ep. 26)(audio)

Stop Drowning in Admin: How AI and Automation Can Save Your Business Time with Natalie Moffat(Ep. 26)(audio)

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 Send us Fan MailAre repetitive admin, disconnected systems and inefficient processes taking you away from the work you actually enjoy?In this episode of Small Business Sorted, Kay and Crystal speak with Natalie from You Do You about how small business owners can use better processes, automation and AI to reduce admin, save time and create a business that runs more smoothly.Natalie brings more than 20 years of experience in IT, business analysis and project management. She has also experienced the realities of running her own business, growing Mama Kombucha from a kitchen-bench idea into a production facility with staff, wholesale customers and a busy market schedule.After experiencing the pressure of rapid growth, staffing challenges, COVID disruptions and burnout, Natalie now helps other business owners avoid the same trap.She explains why introducing more technology is not always the answer. Sometimes the greatest improvement comes from examining how the work is being done, removing double handling and simplifying the process. In one business, a small process change saved approximately 68 hours of administration every year without adding any new technology.In this episode, we discuss:• The difference between AI and automation• How poor processes create unnecessary admin and stress• Why your original business systems may no longer support your growth• How to identify bottlenecks and repetitive tasks• When to improve a process before automating it• Practical ways to use ChatGPT and Claude in a small business• Connecting AI with email, your CRM, Xero and other business systems• Turning repetitive work into reusable AI skills• How AI agents could manage tasks and achieve business outcomes• Using automation to improve sales follow-up and marketing• Why AI should free people to do more valuable, human-focused work• The importance of password managers and secure access• What business owners should never enter into an AI platform• How to start using AI without becoming overwhelmedNatalie also shares her personal journey from South Africa to London and then Sydney, her experience building and exiting Mama Kombucha, and the lessons she learned about growth, resilience, systems and knowing when it is time to take a different direction.Her message is simple: technology should make your life easier not create another layer of complexity.If you are a small business owner who feels buried in admin, frustrated by double handling or curious about how AI and automation could help your business, this practical and honest conversation is for you.Listen now to discover how better processes can give you more time to focus on your customers, your strengths and the reason you started your business in the first place.W: http://youdoyou.work/. Insta: https://www.instagram.com/youdoyou.work/. FB: https://www.facebook.com/youdoyou.work/Connect with Kay and Crystal:Crystal Petzer: https://businessgrowthcoach.com.au/Kay Godfrey: https://upupandaway.net.au/Listen to Small Business Sorted on Radio Northern Beaches, 88.7 or 90.3 FM:https://www.rnb.org.au/Email: radio@businessgrowthcoach.com.auFacebook: https://www.facebook.com/profile.php?id=61590811295505Instagram: https://www.instagram.com/small_business_sorted/If you enjoyed this episode, follow Small Business Sorted and share it with a business owner who needs to spend less time on admin and more time growing their business.Connect with us:Crystal Petzer - https://businessgrowthcoach.com.au/Kay Godfrey - https://upupandaway.net.au/Radio Northern Beaches 88.7 or 90.3 FM - https://www.rnb.org.au/Email us - radio@businessgrowthcoach.com.auFacebook - https://www.facebook.com/profile.php?id=61590811295505Instagram - https://www.instagram.com/small_business_sorted/If this episode hits home, share it with a business owner who needs to hear it.
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