When you’re managing care for a loved one, the hardest part often isn’t the hands-on care itself —it’s the relentless administrative logistics. Between navigating hospital discharge plans, tracking down medical records, coordinating specialists across different health systems, and managing care at home, family caregivers are forced to act as full-time project managers for a system that doesn’t talk to itself. This week, I chat with Dan Dzina, founder of Averyn Care. After spending a decade running Medicare care management programs for physician groups — and concurrently managing his own mother’s care from across the country — Dan saw firsthand the massive gap between clinical appointments and daily life at home.

In this episode, we unpack:

• Why healthcare systems leave the heavy lifting of care coordination on families’ shoulders.
• The administrative burnout caregivers face when managing records, doctors, and logistics across different settings.
• How to transition from being an overwhelmed "logistics manager" back to being a son, daughter, or partner.
• Practical ways to streamline record-keeping and team communication so your loved one gets seamless care.

About Dan Dzina: Dan Dzina is the founder of Averyn Care. After a decade running Medicare care management programs and caring for his mother from afar, he founded Averyn in 2025 to provide families with a dedicated partner to organize records, coordinate providers, and keep family members informed. His work focuses on helping families spend less time managing logistics and more time being present with the people they love.

Learn more about Averyn Care here.