Keeping your automated finishing machine running starts with having the right parts, the right plan, and the right people. In this episode of the Finishing Touch Podcast, host Bret Johnson sits down with Tommy Harris, Parts & Customer Service Manager at Superfici America, to break down everything operators and maintenance teams need to know about machine maintenance, spare parts inventory, and minimizing costly downtime.

Tommy covers which critical components every finishing operation should stock on-site, why OEM parts always outperform aftermarket alternatives, and how to build a preventive maintenance schedule tailored to your machine's actual runtime. He also shares real-world examples of what happens when the wrong filters, bearings, or parts are used and how small shortcuts can turn into expensive repairs.

You'll also get an inside look at what's new at Superfici America, including expanded parts inventory, an improved customer support ticketing system, and an upcoming service contract program launching in 2026.

Whether you're a seasoned finishing professional or new to running automated equipment, this episode is packed with practical advice to protect your machine and your bottom line.

🔧 Questions or need support? Reach the Superfici America team at support@superficiamerica.com or visit superficiamerica.com