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StarrCast

StarrCast

著者： StarrCast
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概要
 The StarrCast: Where Wellness Works Hosted by Lisa Starr of Wynne Business, this podcast is your insider’s guide to thriving in the world of wellness. Whether you're a seasoned spa director, wellness entrepreneur, or just launching your journey, each episode offers practical insights, proven tactics, and real stories from industry leaders. Stay ahead of the curve with expert interviews, trend breakdowns, and actionable strategies designed to help you grow a resilient, rewarding wellness career or business in today’s ever-evolving landscape.©StarrCast 2021 マネジメント マネジメント・リーダーシップ 代替医療・補完医療 経済学 衛生・健康的な生活
エピソード
  • The Art, Science and Soul of Wellness: A Global Wellness Summit Preview

    The Art, Science and Soul of Wellness: A Global Wellness Summit Preview
    2026/10/07
    What happens when art, science and soul come together to shape the future of wellness? In this special StarrCast Global Wellness Summit preview, host Lisa Starr speaks with four leaders who will take the stage at the upcoming Global Wellness Summit in Phuket, Thailand. Their conversations explore some of the forces redefining wellness today, from neuroaesthetics and intentional spaces to longevity science, social connection, public policy and the role of wellness in the cities of the future. The Summit's theme, “The Art, Science and Soul of Wellness,” provides the thread connecting these diverse perspectives. Summit co-chair Jessica Jesse explains why adding “soul” to the conversation feels particularly relevant in Thailand, where spirituality, art, hospitality and wellness are deeply intertwined. What You’ll Learn Why art, science and soul are increasingly interconnected in creating meaningful wellness experiences. How neuroaesthetics and sensory experiences can measurably influence our brains, bodies and overall wellbeing. Why intentional spaces can be designed around outcomes such as belonging, empathy, awe and human connection. How longevity is evolving toward a more evidence-based approach focused on extending health span, vitality and quality of life. Why greater collaboration between medicine, wellness and everyday lifestyle practices will be important as the longevity field grows. How large-scale wellness destinations can function as modern “third places” that encourage social connection, access to nature and shared humanity. Why wellness leaders are increasingly considering the relationship between built environments, public policy and human flourishing. Episode Highlights 01:32 – Jessica Jesse introduces the Global Wellness Summit theme, The Art, Science and Soul of Wellness04:57 – Why networking and human connection are as valuable as the Summit's content09:17 – Susan Magsamen explains neuroaesthetics and how our surroundings affect the brain and body21:36 – The business value and potential ROI of neuroaesthetics23:23 – Designing intentional spaces around empathy, belonging, awe and wonder32:52 – Professor Andrea Maier on moving from the study of aging toward prevention and longevity35:34 – Where medicine, wellness and everyday lifestyle meet in the pursuit of longer, healthier lives49:01 – Ramona Chiriac discusses THERME Group and the role of large-scale wellbeing destinations in cities56:34 – Reimagining the “third place” as a setting for connection and shared humanity1:02:56 – How architecture and design can support health, connection and belonging Meet the Guests Jessica Jesse is a co-chair of the Global Wellness Summit, CEO of Zen Collective, and CEO, founder and creative director of BuDhaGirl. She shares a behind-the-scenes perspective on this year's Summit and why Thailand provides a fitting setting for exploring the art, science and soul of wellness. Susan Magsamen is founder and executive director of the International Arts + Mind Lab, Center for Applied Neuroaesthetics at Johns Hopkins University School of Medicine. Her work explores how arts, aesthetic experiences, nature and the built environment can measurably affect the brain and body. Professor Andrea Maier is the Oon Seng Chiew Professor in Medicine at the National University of Singapore and founder of Chi Longevity and the NU Academy for Health and Longevity. She discusses the evolving science of longevity and the importance of evidence as medicine and wellness increasingly work together. Ramona Chiriac is VP of Global Impact at THERME Group. Drawing on more than two decades in public service and diplomacy, she explores how public-private collaboration, architecture and accessible wellbeing destinations can help cities support healthier and more connected communities. Closing From the neuroscience of art to the biology of aging and the design of cities that help people flourish, this preview offers a glimpse into the ideas that will drive conversations at the Global Wellness Summit in Phuket. Subscribe to StarrCast for more conversations with the leaders and innovators shaping the future of spa, wellness, hospitality and wellbeing. Looking for expert advice in Spa Consulting, with live training and online learning? Spa Consulting: https://wynnebusiness.com/spa-management-consulting Live Training: https://wynnebusiness.com/spa-management-courses/ Online Learning: https://wynnebusiness.com/spa-management-courses Other Links: Connect with the Global Wellness Summit: https://www.globalwellnesssummit.com/ Connect with Jessica Jesse: https://www.linkedin.com/in/jessicajesse999/ Connect with Susan Magsamen: https://www.linkedin.com/in/susan-magsamen-6345918/ Connect with Professor Andrea Maier: https://www.linkedin.com/in/andreamaierprof/ Connect with Ramona Chiriac: https://www.linkedin.com/in/ramona-chiriac-689bb5109/ Connect with our sponsor We Work Well: https://...
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    1 時間 9 分
  • SWTHZ CEO Nico Varano on Fueling Growth by Hitting the Brakes

    SWTHZ CEO Nico Varano on Fueling Growth by Hitting the Brakes
    2026/10/28

    What happens when a rapidly expanding wellness franchise deliberately slows down to strengthen its business model? For Nico Varano Jr., CEO of SweatHouz, sustainable growth starts with operational discipline, franchisee profitability, and a consistently exceptional guest experience.

    In this episode of StarrCast, host Lisa Starr explores how SweatHouz has grown into a national wellness brand with 109 studios and approximately 425 franchise licenses sold. From private infrared sauna and cold plunge experiences to membership retention, pricing strategies, and right-sized facilities, Nico shares the leadership decisions driving the company's evolution and what spa and wellness operators can learn from its approach to scalable growth.

    What You'll Learn

    • Scaling with intention: Why SweatHouz reevaluated its expansion strategy to prioritize profitability and operational efficiency.

    • The economics of wellness franchising: How studio size, construction costs, pre-sales, and membership models influence financial performance.

    • Creating loyal clientele: Why understanding each guest's goals is essential to converting first-time visitors into long-term members.

    • The rise of contrast therapy: How private infrared sauna and cold plunge experiences are attracting a broad audience seeking recovery, relaxation, and stress relief.

    • Leadership from the studio floor: How Nico's experience as a franchisee shapes his approach to training, staff engagement, and franchisee success.

    Episode Highlights

    • 01:06 – From private equity to wellness entrepreneur and SweatHouz CEO

    • 05:12 – Why spreadsheets cannot replace firsthand operational experience

    • 07:10 – How SweatHouz evolved its studio model and expanded nationwide

    • 10:25 – Right-sizing studio investments to improve franchisee profitability

    • 13:57 – Making infrared sauna and cold plunge experiences accessible to more consumers

    • 21:07 – Personalizing membership recommendations to build guest loyalty

    • 24:29 – Resetting the business model to improve sales and retention

    • 47:23 – Delivering world-class hospitality with a streamlined staffing model

    Meet the Guest

    Nico Varano Jr. is CEO of SweatHouz, a rapidly growing wellness franchise specializing in private infrared sauna, cold plunge, and contrast therapy experiences. With a background in finance and private equity, Nico entered the wellness industry as one of SweatHouz's first franchisees before becoming CEO in January 2026. His hands-on operational experience informs his focus on sustainable expansion, franchisee success, and revenue optimization.

    Closing Insight

    As Nico explains, profitable franchisee operations are the foundation for future growth and long-term brand value. His experience offers an important lesson for spa and wellness leaders: successful expansion requires disciplined business decisions, engaged teams, and a guest experience worth returning for.

    Subscribe to StarrCast with Lisa Starr for more insightful conversations with global spa and wellness leaders exploring business innovation, operational excellence, and the future of wellness.

    Looking for expert advice in Spa Consulting, with live training and online learning?

    Spa Consulting: https://wynnebusiness.com/spa-management-consulting

    Live Training: https://wynnebusiness.com/spa-management-courses/

    Online Learning: https://wynnebusiness.com/spa-management-courses

    Other Links:

    Connect with Nico Varano: https://www.linkedin.com/in/nicovarano/

    Connect with SWTHZ: https://sweathouz.com/

    Connect with our sponsor We Work Well: https://weworkwellevents.com
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    53 分
  • Rethinking Luxury Wellness: Simplicity, Service and Satisfaction

    Rethinking Luxury Wellness: Simplicity, Service and Satisfaction
    2026/10/21
    Is luxury hospitality becoming too complicated for its own good? Luxury hotels and wellness resorts continue to invest in sophisticated technology, elaborate spa facilities, and personalized amenities. Yet these enhancements don't always translate into happier guests or more memorable experiences. Sometimes, the smallest frustrations can have the greatest impact on guest satisfaction and loyalty. In this episode of the StarrCast Podcast, host Lisa Starr welcomes Javier Suárez Sanchez, luxury hospitality wellness strategist and former Six Senses executive, for a thought-provoking conversation about what today's luxury guests really value. Drawing on more than 25 years of international hospitality experience with brands including Marriott, Hilton, and Six Senses, Javier challenges conventional thinking about service standards, spa operations, and the meaning of true luxury. From overly complicated spa menus and confusing room technology to the importance of sleep, intuitive service, and empowered employees, Lisa and Javier explore how simplifying the guest journey can create a more meaningful, personalized wellness experience. They also discuss the growing influence of biohacking, recovery technologies, and social wellness concepts on the future of hospitality. For spa and wellness operators, hospitality executives, and guest experience professionals, this conversation offers practical insights into delivering world-class customer experiences, improving operational effectiveness, and building lasting guest loyalty. What You'll Learn Redefining luxury hospitality: Why effortless, intuitive service is increasingly important to guest satisfaction. Removing guest friction: How complicated technology, lengthy spa menus, and rigid service protocols can undermine the wellness experience. Personalization that matters: Why sleep quality, sensory experiences, and anticipating individual preferences create lasting impressions. Empowering hospitality teams: How staff engagement, cross-departmental training, and intuitive decision-making elevate service delivery. Simplifying spa operations: Why personalized treatments, wellness concierge services, and streamlined booking can improve the guest journey. The evolution of wellness: How biohacking, recovery technologies, and social wellness clubs are creating new opportunities for the industry. Episode Highlights 05:20 – What truly defines luxury hospitality today? 09:08 – How perfect service standards can still produce disappointed guests 12:51 – The biggest friction points in the luxury guest journey 17:41 – Should luxury spas eliminate traditional treatment menus? 20:11 – Why cross-departmental training is essential to wellness success 27:41 – Empowering employees to deliver exceptional guest experiences 31:02 – When elaborate service protocols interfere with genuine hospitality 52:20 – How to improve the guest experience in 30 days with a limited budget Meet the Guest Javier Suárez Sanchez is a luxury hospitality wellness strategist and consultant with more than 25 years of international experience. With a background in physiotherapy and leadership roles at Marriott, Hilton, and Six Senses, he brings a unique perspective to spa management, wellness innovation, and guest experience strategy. He is also an equity partner and strategic advisor to Ladata Self-Recovery Center in Porto, Portugal. Closing Insight The most memorable luxury experiences often come from making guests feel genuinely cared for, understood, and completely at ease. As Javier reminds us, exceptional hospitality begins with well-trained, empowered teams who understand the human side of wellness. Listen to this episode of StarrCast for fresh perspectives on simplifying luxury hospitality and creating guest experiences that inspire lasting loyalty. Looking for expert advice in Spa Consulting, with live training and online learning? Spa Consulting: https://wynnebusiness.com/spa-management-consulting Live Training: https://wynnebusiness.com/spa-management-courses/ Online Learning: https://wynnebusiness.com/spa-management-courses Other Links: Connect with Javier Suárez Sanchez: https://www.linkedin.com/in/javier-suarez-sanchez/ Connect with our sponsor We Work Well: https://weworkwellevents.com
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    56 分
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