エピソード

  • Lesson 2: Customer Etiquette
    2026/04/01

    In Lesson 2, we take you through a few points that we think will help you be a better cafe customer. From where to place yourself, to greeting the staff and beyond. Let us help you have the best experience you can have next time you walk into a coffee shop.

    続きを読む 一部表示
    12 分
  • Lights, Camera....Action?
    2026/03/30

    This week Steven and Amy introduce you to Rick and Jo. They talk about how customer service experience is an asset in their jobs in film and television and give Amy and Steven a customers perspective on service.

    続きを読む 一部表示
    1 時間 19 分
  • Lesson 1: Drinks
    2026/03/18

    The Art Of Ordering

    Welcome to Lesson 1!

    Audrey and Amy take you through a few of the less typical drinks you might see on a coffee menu.

    They tell you what the drink is, how it's made, milk to coffee ratios and they even delve into the history of the drinks names!


    続きを読む 一部表示
    19 分
  • The Art Of Ordering
    2026/03/16

    Introducing a new segment, "The Art Of Ordering"!

    Amy and Audrey introduce you to Spilling the beans up and coming lesson series.

    Each episode will be shorter and more structured than a standard episode and each Lesson will walk you through common queries found in cafes as well as help you out with manners and...the art of ordering.

    You can still expect Spilling The Beans humour throughout, as we can't help but make things a bit witty.

    続きを読む 一部表示
    5 分
  • Misunderstanding
    2026/03/02

    This week Amy, Audrey, and Steven talk about some common misunderstandings and miscommunications in the cafe.

    Did you say oat milk? what's that? Whole milk?? Alrighty. let's talk about it!

    続きを読む 一部表示
    1 時間 5 分
  • Third Cousin Telepathy
    2026/02/09

    Coral and Amy are joined by Sarah Beth. Foam ratios, decaf, and alt milks are no laughing matter to these ladies. And they laugh a lot in this episode. They also treat you to a bit of ASMR and break into song more than once. This ones a fun one!

    続きを読む 一部表示
    1 時間 12 分
  • The One With The Igloo: Part 2
    2026/01/26

    Amy, Matt and Sarah Beth continue the coffee conversation. they give their thoughts on tipping, eggnog, and talk a bit about the differences in igloos by province.

    続きを読む 一部表示
    47 分
  • The one with the Igloo: Part 1
    2026/01/23

    Amy and Matt are joined by their fellow barista Sarah Beth. This episode contains recent customer interaction horror stories, to "action" movie references and much much more.

    This one got long, so we split it in two.

    続きを読む 一部表示
    46 分