Matt Marshall heads up multi-brand franchisor, Retail Food Group, which includes Brumby's, Donut King, Gloria Jeans and Crust Gourmet Pizza.

In this podcast Matt shares his career journey, highlighting the challenges and rewards of leadership, and the importance of building trust with franchisees and customers. He discusses making strategic brand decisions and what the future holds for Retail Food Group.

The Jim's Group has grown from humble beginnings to a network of more than 5000 franchisees - and it all started as a part-time lawn mowing business.

In this podcast, founder Jim Penman shares his journey from Phd student to franchisor, admitting to plenty of errors along the way.

“I've only ever succeeded at one thing in my life. Fortunately I've done quite well on that,” he says.

You may not recognise the Concept Eight name but under its umbrella sit a dozen popular restaurant brands, from Noodle Box, Huxtaburger and Acai Bros to virtual brand Supreme Leader.

Founders Dave Milne and Josh James started the business in 1996 and today Concept Eight CEO Grant Lee leads a team that is 100 per cent focused on creating food that people love, he says.

What does it take to lead an iconic family business? Elise Gillespie grew up with her parents’ business Bakers Delight, and it Is now a leading light in Australian family business.

In this podcast we talk about family business and life lessons learned, what informs her leadership style, transforming an international network of more than 700 stores to meet the ever-changing demands of today’s convenience-driven customers, and delivering a robust business model for franchisees.

CouriersPlease CEO Richard Thame delves into the evolving landscape of parcel delivery, and discusses how businesses are adapting to meet high customer expectations.

Customers today are time-poor and expect great value, turning this transactional industry into a dynamic space ripe for innovation.

The Coffee Club CEO Scott Meneilly is forging ahead with a reinvigoration of the iconic cafe chain as it celebrates 35 years in business. Scott has pinpointed the combination of the reliability of a national chain and the appeal of an independent cafe that is key to the future of the brand. Add to this the brand's longevity and a global presence of 400 stores and there's a magic mix setting The Coffee Club up for further growth and success.

John O'Brien founded Poolwerx in 1992 and built the business into an international brand. In this podcast he shares his 40+ years’ journey in business, highlighting the entrepreneurial influence of his family, the impact of early exposure to small business, and the lessons learned from resilience and leadership.

The simple art of fixing things has sustained Mister Minit since 1957. This quiet achiever has a clear business ethos that has served its customers, staff and franchisees over the years.

CEO Maria Walton sheds light on the service business which recruits franchisees entirely from its retail workforce.