エピソード

  • 30 years on, what Gutter-Vac's founder would do differently now
    2025/12/18

    What can you learn from 50 years in business? Warren Ballantyne, who ran a plumbing business before he founded the Gutter-Vac cleaning franchise, shares some honest insights into lessons learned over the decades.

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    28 分
  • How local legend El Jannah became a franchise phenomenon
    2025/08/29

    What is the secret to El Jannah's success? CEO Brett Houldin discusses the casual dining brand's evolution.

    In this podcast Brett delves into what makes the Sydney-born brand El Jannah so popular with its customer base, and what has driven the family-owned business to make its mark in the highly-competitive QSR market.

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    32 分
  • How Hog's Breath Cafe CEO Tom Elliott plans to revive a beloved brand
    2025/08/15

    Tom Elliott plans to revive the iconic Hog’s Breath Cafe chain. Renowned for its slow-cooked prime rib steak, curly fries, hospitality and restaurant memorabilia the 36 year old casual dining brand is in need of a reset, and the new CEO believes he has the blueprint for success.

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    24 分
  • CEO Matt Marshall forges a new path for Retail Food Group
    2025/07/04

    Matt Marshall heads up multi-brand franchisor, Retail Food Group, which includes Brumby's, Donut King, Gloria Jeans and Crust Gourmet Pizza.

    In this podcast Matt shares his career journey, highlighting the challenges and rewards of leadership, and the importance of building trust with franchisees and customers. He discusses making strategic brand decisions and what the future holds for Retail Food Group.

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    31 分
  • How Jim Penman built a multi-million dollar business
    2025/05/23

    The Jim's Group has grown from humble beginnings to a network of more than 5000 franchisees - and it all started as a part-time lawn mowing business.

    In this podcast, founder Jim Penman shares his journey from Phd student to franchisor, admitting to plenty of errors along the way.

    “I've only ever succeeded at one thing in my life. Fortunately I've done quite well on that,” he says.

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    33 分
  • From Noodle Box to Acai Bros: Concept Eight’s CEO talks growth and strategy
    2025/02/07

    You may not recognise the Concept Eight name but under its umbrella sit a dozen popular restaurant brands, from Noodle Box, Huxtaburger and Acai Bros to virtual brand Supreme Leader.

    Founders Dave Milne and Josh James started the business in 1996 and today Concept Eight CEO Grant Lee leads a team that is 100 per cent focused on creating food that people love, he says.

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    32 分
  • Baked in family values: leading and transforming the Bakers Delight business
    2024/12/04

    What does it take to lead an iconic family business? Elise Gillespie grew up with her parents’ business Bakers Delight, and it Is now a leading light in Australian family business.

    In this podcast we talk about family business and life lessons learned, what informs her leadership style, transforming an international network of more than 700 stores to meet the ever-changing demands of today’s convenience-driven customers, and delivering a robust business model for franchisees.


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    28 分
  • How CouriersPlease is navigating the future of delivery
    2024/10/29

    CouriersPlease CEO Richard Thame delves into the evolving landscape of parcel delivery, and discusses how businesses are adapting to meet high customer expectations.

    Customers today are time-poor and expect great value, turning this transactional industry into a dynamic space ripe for innovation.

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    33 分