『SimpleBiz360™ Podcast』のカバーアート

SimpleBiz360™ Podcast

SimpleBiz360™ Podcast

著者： Jeffrey Mason
無料で聴く

このコンテンツについて

The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.

© 2025 SimpleBiz360 アート マネジメント・リーダーシップ リーダーシップ 文学史・文学批評 経済学
エピソード
  • Do your customers know the benefits of using your products and services? OMOQ #79

    Do your customers know the benefits of using your products and services? OMOQ #79
    2025/07/22

    Features, features, features. What about the benefits? Many companies fail to explain the “WHY” when it comes to listing features. in the features. What if you were to pair every feature with a benefit. “The real benefit to you” is a phrase more customers need to hear. What’s in it for the customer?

    Support the show
    続きを読む 一部表示
    1 分
  • How does your company define the customer experience? OMOQ #78

    How does your company define the customer experience? OMOQ #78
    2025/07/18

    Customer transactions travel a road of various micro-experiences (transactional components) that shape buyer’s opinions, perceptions, repeat and referral business. Collectively, these components are called Experience Events (EE). Are your identifying these events? Are you managing these events for customer-pleasing delivery? If not, you may unknowingly be waving goodbye to healthy repeat and referral business. Perhaps today can be the beginning of your Experience Event journey?

    Support the show
    続きを読む 一部表示
    1 分
  • Is your company recognizing the gold nuggets found in customer complaints? OMOQ #77

    Is your company recognizing the gold nuggets found in customer complaints? OMOQ #77
    2025/07/15

    Customer complaints can set up course corrections for companies that are going off road! The keys to getting back on track are 1) listening to the customer (not just hearing), 2) being humble enough to accept the criticism, 3) and being smart enough to fix the problems! In many cases, the complaints have a common thread that make the course correction that much easier to recognize.

    Support the show
    続きを読む 一部表示
    1 分

SimpleBiz360™ Podcastに寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。