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  • How is technology transforming revenue management? With Klaus Kohlmayr

    How is technology transforming revenue management? With Klaus Kohlmayr
    2025/12/01

    As hotels navigate unprecedented changes in guest expectations and technology capabilities, how should revenue management evolve to stay ahead? In this episode of Setting the PACE, Tim Davis speaks with Klaus Kohlmayr, Chief Development Officer at IDeaS Revenue Solutions, to explore the future of pricing and commercial strategy. Klaus shares his perspective on the shift towards personalization and merchandising, the role of AI in decision-making, and why legacy systems need modernisation. The conversation examines how revenue managers can expand their influence, the challenges of data integration, and why alternative accommodations are reshaping traditional strategies. Klaus also reflects on balancing technology innovation with the human element of hospitality.
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    34 分
  • What does the future of the hotel industry look like? With Chris Silcock

    What does the future of the hotel industry look like? With Chris Silcock
    2025/11/03

    In today's crowded hotel brand market, with rapid technology innovation reshaping guest expectations, how can hospitality companies sharpen their competitive edge? In this episode of Setting the PACE, Tim Davis speaks with Chris Silcock, President of Global Brands and Commercial Services at Hilton, to explore the strategic imperatives facing the industry. Chris shares his views on the evolving role of loyalty programmes, the forces reshaping consumer behaviour, and how technology and AI are transforming hospitality. The conversation examines Hilton's approach to navigating an increasingly competitive landscape and managing a diverse brand portfolio across global markets. Chris also offers practical advice for those entering the industry.

    https://pacedimensions.com/
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    40 分
  • How can travel brands harness technology and consumer trends? With Ailish English

    How can travel brands harness technology and consumer trends? With Ailish English
    2025/10/01
    How can travel brands harness technology and consumer trends? In a rapidly evolving travel and hospitality landscape, understanding the forces at play is crucial. We often seek insights to navigate these changes, but it's easy to lose sight of the bigger picture. While technology and consumer trends are reshaping the industry, the challenge lies in leveraging these shifts effectively. So, what needs to happen to ensure these insights drive real transformation? And how can they provide more meaning and direction to our strategies? Join Tim Davis as he explores these questions with Ailish English, Industry Head of Travel at Google, in this episode of Setting the PACE. Tune in to discover the impact of AI on consumer behaviour, the evolving nature of brand loyalty, and how data can be a game-changer for the industry. https://pacedimensions.com/
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    42 分
  • How to differentiate your brand in a crowded market? With Alex Schellenberger

    How to differentiate your brand in a crowded market? With Alex Schellenberger
    2025/09/01
    In today's competitive hospitality market, distinguishing your brand is more important than ever. We often look for strategies to stand out, but the challenge is maintaining authenticity while adapting to change. As consumer expectations evolve and sustainability becomes a talking point, how can brands ensure they remain relevant and well-admired? Join Tim Davis as he delves into these topics with Alex Schellenberger, Chief Brand and Marketing Officer at Mandarin Oriental Hotel Group, in this episode of Setting the PACE. Tune in to explore the nuances of brand differentiation, the role of sustainability in luxury hospitality, and the future of guest experiences. https://pacedimensions.com/
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    41 分
  • Can travel brands be transformed by AI and technology? With Shane O'Flaherty

    Can travel brands be transformed by AI and technology? With Shane O'Flaherty
    2025/07/30

    In a rapidly evolving travel and hospitality landscape, understanding the forces at play is crucial. We often seek insights to navigate these changes, but it's easy to lose sight of the bigger picture. While technology and consumer trends are reshaping the industry, the challenge lies in leveraging these shifts effectively. So, what needs to happen to ensure these insights drive real transformation? And how can they provide more meaning and direction to our strategies? Join Tim Davis as he explores these questions with Shane O'Flaherty, Global Director of Travel, Transportation, and Hospitality at Microsoft, in this episode of Setting the PACE. Tune in to discover the impact of AI on consumer behavior, the evolving nature of brand loyalty, and how data can be a game-changer for the industry.

    https://pacedimensions.com/

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    39 分
  • Q&A - What Can You Expect from Setting The PACE?

    Q&A - What Can You Expect from Setting The PACE?
    2025/07/25
    Host Tim Davis sits down with producer Mark to help you learn and understand what Setting The PACE is all about. From topics to release date and guests, this podcast explores the latest innovations and strategies in the travel and hospitality sector. https://pacedimensions.com/
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    7 分
  • Setting The PACE - Trailer

    Setting The PACE - Trailer
    2025/07/25
    Get a taste of what to expect from Setting The PACE. With guests from huge brands like Microsoft, Google and Hilton, this podcast dives into the latest innovations and strategies in the travel and hospitality sector. https://pacedimensions.com/
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    1 分