We meet Jackie, who tells us the story of her diagnosis of Multiple sclerosis and how she has managed to keep her independence through the use of self-directed support. With insight into the Direct Payment process and how she was able to find her Personal Assistant.

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Today we hear a carer's experience from our guest Adelaide, who talks to us about the direct payments process and how it helped and supported her to care for her late husband.

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In our first episode we talk to Paul, who gives us a service user's experience of using self-directed support and how it enables him to keep his independence. Paul has a spinal cord injury and from his experience is able to give practical information about how he employs his Personal Assistants using Direct Payments alongside his privately funded arrangement.

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