『Season 1. Episode 46. What B2B Marketers Can Learn from Fanatics Fest: Turning Customers into Raving Fans』のカバーアート

Season 1. Episode 46. What B2B Marketers Can Learn from Fanatics Fest: Turning Customers into Raving Fans

Season 1. Episode 46. What B2B Marketers Can Learn from Fanatics Fest: Turning Customers into Raving Fans

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Jeff returns from Fanatics Fest in New York with lessons B2B marketers can steal from the world's largest sports merchandise retailer. Fans paid to enter, paid again to engage, and left more loyal than ever. Jeff and Debbie break down what made it work: immersive fan-first experiences, multi-floor booth design that rethinks the same footprint, client Joe Hollywood's 15-hour live broadcast and instinctive read of his audience, and an omni-channel flywheel where content was created, broadcast, and consumed in real time. The Monday morning challenge for every CMO: stop thinking customers, start building raving fans.

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