『SE1, EP5: Importance of Defined Customer Journey』のカバーアート

SE1, EP5: Importance of Defined Customer Journey

SE1, EP5: Importance of Defined Customer Journey

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Today I will diving into the crucial topic of customer journey.


As a systems analyst for over 7 years, I've seen many clients unsure about where systems and process should prospects and clients.


The most critical part of any system is the customer journey, which is the customer's experience from beginning to exit.


Ask yourself, What do i want my customer to achieve?


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