『SDR #370: How To Reduce Parts Obsolesence』のカバーアート

SDR #370: How To Reduce Parts Obsolesence

SDR #370: How To Reduce Parts Obsolesence

無料で聴く

ポッドキャストの詳細を見る
Chris, Hogi, and Adam address a bizarre, viral forum post targeting Chris Collins Performance on a competitor's platform. The team breaks down the obvious inconsistencies in the post—from fake claims about techs quitting to misinformed takes on labor grids and parts pricing—and explains why real service advisors who understand business profitability actually thrive under proper operational systems. The guys also answer a direct hotline question comparing automotive parts departments to heavy-duty truck parts operations. They break down the fundamental differences between B2C car dealerships and B2B truck dealerships, how wholesale operations drive millions in outside revenue, and the exact process needed to stop special order parts bleeding before cleaning up obsolescence. Plus: Adam checks in live from his hot Florida vacation with 15 family members, detailing their annual family drink competition, fish boils, golfing in 106-degree heat, and the team's weekly workouts at Planet Fitness. (Note: SDR Live Academy returns next week on Zoom, where Hogi leads an interactive workshop on building and mapping high-performance service drive systems!) KEY TAKEAWAYS - Debunking Online Forum Drama: An unfiltered breakdown of a fake forum post, addressing why right-sizing labor rates and pricing matrices is essential for shop survival. - The "Mom Test" for Maintenance: Why advisor integrity means never selling a client something you wouldn't sell to your own mother. - B2C vs. B2B Parts Operations: How auto parts departments rely on internal service drive volume, while heavy-duty truck parts departments generate millions in outside fleet and municipality sales. - Stopping the Obsolescence Bleed: Why cleaning up old inventory fails if you haven't fixed your prepaid special order parts processes and technician returns first. - The Planet Fitness Business Model: A funny look at how low-cost gym memberships rely on members never showing up—and what happens when everyone actually does. - SDR Academy Systems Preview: A look at Hogi's upcoming workshop on outlining and executing a seamless operational blueprint. GOT A QUESTION OF YOUR OWN? Call 833-3-ASK-SDR — we answer on the show! Get special deals on our books and training at offers.chriscollinsinc.com #ServiceDriveRevolution #FixedOps #AutomotiveLeadership #ServiceManager #ServiceAdvisor #DealershipLife #CarBusiness #ChrisBulldogCollins #AutoIndustry #DealershipTraining #ServiceDirector #FixedOperations #BusinessStrategy #SDRAcademy #HeavyDutyTrucks #PartsDepartment #Obsolescence SDR Live Academy Online Training For Huge Results: https://chriscollinsinc.com/op/sdr-live-weekly/ Book your Profit Gap Analysis Now: https://calendly.com/byron-webster/30min Best-selling books on making Fixed Ops a money printer: https://chriscollinsinc.com/shop/ Got a question? Call us at 1-833-3-ASK-SDR Want to work with the best? https://chriscollinsinc.com/careers/ Grab Chris' New Leadership Book I AM LEADER: https://iamleader.com Service Drive Revolution - Episode #370 Transcript Truck Parts vs. Auto Parts — and Answering a Fake Forum Attack Service Drive Revolution Hosts: Chris Collins, Hogi, Adam Krey In This Episode Why a heavy-truck parts department is a completely different business than an automotive oneHow wholesale drives truck parts volume — and why inventories run so much higherThe right order of operations for killing obsolescence (stop the bleeding first)Special-order parts processes, prepay contingencies, and "just in case" tech ordersChris responds to an anonymous forum post attacking CCI's program Opening Chris Collins: Good morning everybody. Welcome to the big show, Service Drive Revolution. Happy Wednesday. I hope everybody's having as much fun as we are. We have a great show for you today. We're going to talk about a forum post from an advisor — it's a very negative post in a Jeff Cowan forum. I'm going to read it, and then we're going to talk about it. That'll be a lot of fun. We also have a question from the Service Drive Academy that we thought we'd answer here on this show. If you're not familiar with the Academy, every other week we get on and we teach how to maximize your potential in fixed ops. We've been going over financials recently. Last week Hogi went over mindset. What are you doing next week, Hogi? Hogi: We're doing systems — the importance of a system, and kind of outlining it. Letting everybody do an exercise where they outline what the overview of their system should be. Chris: Normally we'd answer questions live in there, but this one was called into the hotline, so we're going to play it and answer it here. The question is basically: what's the difference between parts in a truck dealership versus an automotive dealership? There are some big differences. Great question. Adam Krey: Yeah, really good question. Chris: We thought it would be better for the whole world — even though I think the intention was that we'd answer it ...
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません