S4E21 | Should You Have More Than One ERP Partner? — with Ken Sebahar
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S4E21 | Should You Have More Than One ERP Partner? — with Ken Sebahar
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There's one piece of ERP work you keep putting off. You trust your partner, you like them, they answer the phone. But this particular job needs experience they don't have. This week Pete, Nirav and Emily are joined by Ken Sebahar, who has been implementing Navision since 2001, used to co-host A Shot of Business Central and a Beer, and has just written a white paper, The Multi-Partner Advantage. The question is whether you can bring in a specialist without blowing up the relationship that already works.
In this episode:
- "Who asked you to change partners?" Adding a specialist doesn't mean leaving your partner
- What a partner strategy is, and why you need one even with a single partner
- The EDI test: is it the best solution, or the one your partner knows?
- How to tell your current partner without making them feel fired
- Who you call when it breaks: primary support partner, partner team, clear lines
- AppSource, curated app lists and owning your own system
- When one partner is plenty
Hosts: Peter Nicholson · Nirav Shah (AdCirrus ERP) · Emily Browning
Guest: Ken Sebahar, independent Business Central consultant and advisor, Speaking Business Central (speakingbusinesscentral.com)
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