『S2E12 | The Tech Gaps RIAs Don’t Know to Look For feat. Regina Schumaker』のカバーアート

S2E12 | The Tech Gaps RIAs Don’t Know to Look For feat. Regina Schumaker

S2E12 | The Tech Gaps RIAs Don’t Know to Look For feat. Regina Schumaker

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概要
 A technology problem inside an advisory firm rarely stays isolated to technology.An email change can affect archiving. An old employee credential can remain active. A computer prepared before a breakaway can still contain programs controlled by the old firm. And when a device, system, or access point disappears, the firm's recovery plan suddenly matters.Those are the technology gaps advisors may not know to look for until something changes.In this episode of Advisor’s Edge, Chad Ramberg sits down with Regina Schumaker, Founder of SchurTech Solutions, LLC, to discuss the technology issues that show up inside real advisory practices—and why understanding the advisor's operating environment matters when technology intersects with compliance, cybersecurity, transitions, and day-to-day productivity.Regina brings more than 30 years of technology experience, including nearly two decades working directly with financial advisors inside a broker-dealer environment.Rather than treating technology as a collection of isolated tools, Regina explains why advisors need to understand how their systems connect—and what can happen when one part changes.IN THIS EPISODE, WE COVER:Why financial-advisor technology needs differ from those of a typical small businessHow overlapping tools and old employee credentials can create unnecessary operational gapsWhy advisors may not know which technology questions they should be askingWhat advisors can overlook when leaving a broker-dealer or transitioning to an independent RIAWhy email archiving, secure communication, devices, and software access need attention during a transitionHow technology troubleshooting can create new problems when the entire workflow isn't understoodWhy cybersecurity starts with individual behavior as well as monitoring toolsThe practical role of MFA, VPNs, backups, and safer technology habitsWhy recovery planning still matters in increasingly cloud-based advisory firmsThe larger lesson isn't that RIAs need more technology.It's that the technology they already depend on needs to support the way the firm actually operates.ABOUT THE GUESTRegina Schumaker is the Founder of SchurTech Solutions, LLC.Regina brings more than 30 years of experience helping people solve technology problems, including nearly two decades supporting financial advisors inside a national broker-dealer.Her experience spans advisor operations, technology support, Microsoft 365, device troubleshooting, vendor coordination, cybersecurity practices, and technology workflows within financial-services environments.Through SchurTech Solutions, Regina provides relationship-driven technology support for financial advisors and small businesses.Guest Website:https://www.schurtechsolutions.com/ABOUT THE HOSTChad Ramberg is President of Box Professional Insurance and host of Advisor’s Edge.Advisor’s Edge focuses on the real-world decisions that shape advisory firms—from risk and compliance to operations, technology, client relationships, and long-term firm durability.SPONSORSpecial thanks to Box Professional Insurance for supporting the Advisor's Edge Podcast.You already know the back office is where the liability hides.The missed onboarding step.The overlooked vendor relationship.The client data exposure you didn't realize existed.Most RIA insurance policies weren't designed with those risks in mind.BPI was.Take the FREE C³ Coverage Diagnostic and better understand your firm's risk profile.https://www.boxproinsurance.com/ CHAPTERS00:00 — Why Advisor Technology Gets Complicated02:00 — Regina Schumaker’s Path Into Advisor Technology05:00 — Technology Support Built Around Financial Advisors07:00 — What Does an MSP Actually Do?10:00 — Making Technology Work for the Advisor13:00 — Why Advisor Technology Is Different17:00 — The Technology Side of an RIA Breakaway22:00 — Understand the Problem Before You Fix It27:00 — Cybersecurity Starts With Individual Behavior32:00 — Cloud Systems, Security Monitoring & Backups36:00 — Why Regina Built SchurTech Solutions39:00 — The Entrepreneurial Side of Building the Business43:00 — Final Takeaways for AdvisorsDISCLAIMERThe views shared in this episode reflect the perspectives of the host and guest. They are not financial advice or investment recommendations. Always consult a qualified professional regarding your specific situation.
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