Robert Wooden has spent 40 years inside dealerships, the last 30 building the technology and software behind them. He's the founder of Fixed Ops Intel, now in its 29th year with a singular focus: warranty uplift. No side projects, no diversification. Just the deepest expertise in an industry that's finally paying attention to it.

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What we discuss in this episode:

Right now, factory reps are parsing every line of every repair order looking for a reason to deny your submission. Most dealers don't know it's happening. The ones who do are getting reimbursed at rates their competitors haven't even heard of yet.

One state just flipped a switch that could nearly double what dealers get paid for warranty labor time. Robert breaks down the exact multiplier, and why dealers just one state border away are already falling behind.

He also reveals what's happening behind the curtain at manufacturers right now, a shift most dealers won't see coming until it's already cost them money.

And there's a new player entering the warranty uplift space that has Robert sounding an alarm most dealers need to hear before they sign anything.

If your dealership touches warranty claims, this episode could be the difference between leaving money on the table and finding out exactly how much of it was always yours to claim.

Listen to the episode featuring Robert Wooden for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Robert Wooden

Connect with Ted Ings and the Fixed Ops Roundtable:

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2. Ted Ings on LinkedIn
3. Center for Performance Improvement