Behind the motto "Ladies and Gentlemen serving Ladies and Gentlemen" lies a very different reality. In this episode, we go inside the Ritz-Carlton Yacht Collection — one of the most marketed names in luxury cruising — to examine what happens when crew members speak up, file complaints, and refuse to stay quiet. Retaliation. Threats. A management structure that protects itself at every level. And a mental health crisis the industry would rather not discuss. This is the story they don't put in the brochure.⚠️ Content Warning⚠️

This episode contains discussions regarding sensitive topics, including workplace harassment, racism and self-harm. These stories may be distressing for some listeners. Listener discretion is strongly advised.

Do you or someone you know need some mental health support? Here are some numbers you can contact:

• In the US and Canada: Call or text 988.
• In the UK: Call 111 or contact the Samaritans at 116 123.
• South Africa: Call 31393
• Indonesia: Call 119
• Philippines: Call +63 2 8893 7603 or access⁠ in-touch.org⁠
• In Brazil: Call 188

• In other countries: Please check your local emergency services number or look for local crisis centers via ⁠www.findahelpline.com⁠

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Deck 13 protects the identity of all sources. Names, nationalities, and identifying details are withheld or altered at the source's request. This podcast does not provide legal advice — if you are experiencing workplace harassment or retaliation, consult a maritime lawyer or union representative

Legal Disclaimer

This Podcast are based on the personal experiences and perspectives of individual crew members. The views expressed by guests or narrators do not necessarily reflect the official policy or position of the podcast or its affiliates. While the content discusses specific entities, including the Ritz-Carlton Yacht Collection and Mercedes, the stories are presented as firsthand testimony for informational and documentary purposes. This podcast does not claim to represent the legal findings or internal policies of the companies mentioned.