In this episode, Roger discusses the fundamental differences between a manager and a true leader, focusing on how to get optimum performance from your team members through a culture of accountability. He introduces a comprehensive framework for effective leadership, emphasizing the importance of recognizing talent, empowering employees, and fostering a strong company culture. Roger shares insights from his own experience running restaurants with a 96% retention rate, illustrating how to develop 'intrapreneurs', maintain robust team morale, and implement a successful career development program. Tune in to learn about the vital components of a career description, the impact of regular performance reviews, and various incentive strategies to turn your employees into motivated leaders. 00:00 Introduction to Leadership vs. Management 00:48 The Essence of True Leadership 02:38 Empowerment Over Delegation 04:52 Building a Company Culture 07:03 Fixing What's Broken 08:59 Accountability and Career Descriptions 13:35 Disciplinary Procedures and Incentives 19:35 Recognition and Rewards 25:29 Conclusion and Resources Thank you to our sponsors: MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: www.myemployees.com/hospitality The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Restaurant Menu Profit Accelerator: Many restaurants lose money every day because their menu just isn’t as profitable as possible. You can’t control rising costs but you CAN control how profitable your menu is, this is a massive game-changer: https://restaurantrockstars.com/sp/the-menu-accelerator/ Make More Money In Your Restaurant EVERY DAY! Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy
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