Resources, Resilience, and Real Talk: Katrina Pratt Roebuck on Connecting Communities
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Resources, Resilience, and Real Talk: Katrina Pratt Roebuck on Connecting Communities
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In this episode of the PaPSC Podcast, hosts David Measel and Abigail Boccardi sit down with Katrina Pratt Roebuck—Senior Director of Systems Integration at the City of Philadelphia's Department of Behavioral Health, CEO and founder of the national resource hub Uplift Me, and a self-proclaimed "resource nerd" with 28 years in the social services trenches.
Together, we dig into what it really takes to connect people to the resources they need; and why that's harder than it should be. Katrina shares her journey from mental health case manager to systems-level leader, the story behind building Uplift Me from a local idea into a nationwide platform, and why she believes technology may be the most important social determinant of health. We talk about navigating bureaucracy without burning out, the massive resource gap in rural communities, what other countries can teach us about safety nets, and why simplifying access to help isn't just efficient—it's compassionate.
Plus, Katrina breaks down her formula for building psychologically safe teams and why frontline workers deserve more than just a thank you.
Learn more about Uplift Me and explore free resource events across the country at https://uplifme.com.