『Remote Work, Leadership, and the Future of Contact Centers | John Coulter』のカバーアート

Remote Work, Leadership, and the Future of Contact Centers | John Coulter

Remote Work, Leadership, and the Future of Contact Centers | John Coulter

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In this episode of Contact Center Journeys, Fred Stacey sits down with John Coulter, SVP of Sales at Five Star Call Centers, to talk about developing future leaders in today's remote world — and how mentorship, networking, and staying connected keep our industry growing strong.

Timestamps / Chapters:

00:00 – Developing leaders in a remote world

02:30 – John's journey through the contact center space

08:10 – The challenges and opportunities of remote culture

14:00 – The importance of mentorship and finding your network

20:15 – Fred's key takeaways and closing thoughts

Hosted by: Fred Stacey

Produced by the Cloud Tech Gurus Team. Subscribe for more insights from industry leaders. Visit www.cloudtechgurus.com

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