『Reinventing Insurance Podcast by Oliver Wyman』のカバーアート

Reinventing Insurance Podcast by Oliver Wyman

Reinventing Insurance Podcast by Oliver Wyman

著者： Oliver Wyman
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Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers. We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack. About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities. Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance 経済学
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  • Episode 24: Putting Customers First In The Age Of AI, A Conversation with Rick Chavez, CustomerFirst Leader at Oliver Wyman

    Episode 24: Putting Customers First In The Age Of AI, A Conversation with Rick Chavez, CustomerFirst Leader at Oliver Wyman
    2026/06/19
    Learn how AI is reshaping insurance through customer-led transformation, smarter operating models, and a four-zone playbook for hyper-personalized experiences.
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    56 分
  • Episode 23: From Incumbent To Unicorn CEO, And Where Insurance Goes Next, A Conversation with Rob Schimek, Founder and Group CEO at bolttech

    Episode 23: From Incumbent To Unicorn CEO, And Where Insurance Goes Next, A Conversation with Rob Schimek, Founder and Group CEO at bolttech
    2026/01/28
    In this episode of Reinventing Insurance, Rob Schimek, founder and group CEO of bolttech, shares his journey from working in leading insurers to building a global Insurtech unicorn. Rob explains how his experience inside large incumbents shaped bolttech’s strategy, and why the company focuses on closing the global protection gap rather than disrupting the industry for its own sake. The conversation explores how ecosystems, embedded insurance, and AI are reshaping the role of insurers from claim payers to problem solvers. Rob also shares his partnership playbook, his views on online safety and cyber risk, and his advice for the next generation of insurance talent on using AI wisely while maintaining balance in life and work.
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    50 分
  • Episode 22: Where Innovation Meets Legacy In Wealth And Insurance, A Conversation with Edward Moncreiffe, CEO Insurance at HSBC Group

    Episode 22: Where Innovation Meets Legacy In Wealth And Insurance, A Conversation with Edward Moncreiffe, CEO Insurance at HSBC Group
    2025/08/15
    Asia’s unprecedented wave of wealth creation and transfer is reshaping the future of the global insurance industry. In this episode of Reinventing Insurance, Edward Moncreiffe, CEO Insurance at HSBC Group, joins our host Paul Ricard to explore emerging market opportunities and the biggest macroeconomic trends redefining the region’s sector. Based in Hong Kong, Edward draws on nearly two decades of experience working across multiple continents. He articulates a clear vision of the insurance industry’s future in Asia, marked by significant demographic shifts, a rich cultural landscape, and the imperative for digital transformation. Edward’s insights provide valuable guidance for insurance and financial services leaders to navigate market complexities while remaining focused on customer needs and sustainable growth. He sheds light on the convergence of wealth management and insurance solutions and where this is leading to more comprehensive insurance, investment, and health insurance offerings, as well as fueling deeper engagement with customers. In this episode, Edward and Paul also share perspectives on: Leveraging generative artificial intelligence (AI) and digital transformation for customer engagement and service models. Significant wealth transfer opportunities for insurers to serve legacy planning needs and the changing demographic shifts as older generations retire. Sustainable growth opportunities for insurance carriers by reshaping their technology, distribution strategies, and strengthening relationships with distribution partners. The lasting resilience and balance of face-to-face distribution alongside digital Building a strong organizational culture focused on talent development and employee empowerment which leads to improved performance and innovation. Vibrant and emerging opportunities in Hong Kong as it becomes a major global insurance powerhouse amid geopolitical and economic shifts.
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    53 分
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