“After being fired three times, Dr. Ron Lewis realized it wasn’t the job—it was him. In this powerful conversation, he shares how self-awareness, rediscovery, and personal ownership transformed his failures into purpose. Watch as he and Dr. Frank Douglas explore how reframing challenges can unlock resilience and authentic leadership.”

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Episode Summary:

In this inspiring episode of Reframe for Resilience, host Dr. Frank L. Douglas sits down with Dr. Ron Lewis, Professor of Marketing and Sport Management, author of Gritty, and a leadership consultant.

Dr. Lewis opens up about a four-year period where he was fired from three different jobs — a humbling experience that sparked deep self-reflection and rediscovery.

Through books, introspection, and faith in growth, he transformed those setbacks into a foundation for purpose. Today, he’s a thriving educator and mentor, helping others embrace resilience by understanding their strengths and owning their stories.

This episode explores the powerful shift from seeing challenges as failures to viewing them as opportunities to rediscover who you really are.

Key Topics:

• Recognizing when the problem lies within, not the circumstance
• How repeated failure can become a catalyst for rediscovery
• The difference between skill gaps and perspective gaps
• Leadership as ownership and the importance of self-trust
• The role of community and self-reflection in personal growth
• Transitioning from struggle to significance through teaching and mentoring

Timeline Summary:

[00:04] – Introduction by Dr. Frank Douglas

[01:35] – Dr. Lewis shares his early career and being fired three times

[05:13] – The turning point: realizing the issue was within himself

[06:35] – Discovering strengths and redefining leadership principles

[09:27] – Building resilience through ownership, trust, and respect

[10:03] – Finding support from family and the “Community of One” concept

[11:02] – Transitioning into academia during COVID-19

[12:00] – Mentoring student-athletes and bridging sports with leadership

[13:06] – Final principles for resilience: Embrace, Empower, and Act

Links & Resources:

• Gritty by Dr. Ron Lewis and Dr. Don Lewis: Link here
• Connect with Dr. Frank L. Douglas at Safe Haven Dialogues LLC
• Listen to more episodes at Reframe for Resilience Podcast

Closing Remark:

Dr. Lewis reminds us that resilience is not about fixing what’s broken—it’s about rediscovering what’s been there all along. When life puts you “in the frame,” step out, reflect, and reframe your perspective. True strength begins with ownership, trust, and the courage to grow through what you go through.

“From spinning beats to shaping minds, Professor Amani Roberts shows how resilience and creativity fuel success. Discover his powerful C.O.P.P.E.R.S. Framework and learn how music teaches us to keep moving forward — no matter the challenge.

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Episode Summary:

In this lively and inspiring episode of Reframe for Resilience, Dr. Frank L. Douglas welcomes Professor Amani Roberts — a professor, author, DJ, and professional speaker — to explore how creativity and resilience intertwine.

From nearly two decades at Marriott to a bold leap into full-time DJing, Professor Roberts shares the challenges, lessons, and mindset shifts that helped him reframe his journey. Through his C.O.P.P.E.R.S. Framework, he demonstrates how creative risk, persistence, and reinvention can turn setbacks into success stories.

With a DJ set woven through his storytelling, Amani reminds us that resilience is rhythmic — it’s about staying curious, taking risks, and never stopping the music of progress.

Key Topics

• Professor Amani Roberts’ journey from corporate life to creativity
• How DJ school taught humility and the art of persistence
• The C.O.P.P.E.R.S. Framework for resilience:
• C – Creative Risk
• O – Collaborate with Others
• P – Be Persistent
• P – Practice Resilience
• E – Embrace Failure
• R – Reinvention
• S – Stay Curious
• Lessons from music legends like Earth, Wind & Fire, The Supremes, and The Whispers
• The power of storytelling, sound, and soul in building resilience
• The importance of grace and gratitude in personal growth

Timeline Summary

[00:04] – Dr. Douglas introduces Professor Amani Roberts and his multifaceted career.

[00:59] – Amani shares his journey from Marriott executive to DJ and professor.

[02:32] – Taking a creative risk: leaving corporate life to follow passion.

[03:39] – Failing DJ school finals and finding strength in humility.

[04:56] – Introducing the C.O.P.P.E.R.S. Framework for resilience and creativity.

[05:27] – The story of Earth, Wind & Fire and creative risk with David Copperfield.

[07:30] – The Supremes and the lesson of persistence through failure.

[08:52] – The Whispers’ 23-year journey to the Billboard Top 10 — resilience in action.

[10:08] – Blending storytelling, music, and motivation in professional speaking.

[10:57] – Amani’s go-to songs for motivation: Keep On Moving, Get Down On It, and Outstanding.

[12:29] – Final message: Be creative, move forward, and give yourself grace.

Links & Resources

• Professor Amani Roberts Official Website
• DJ’s Mean Business by Amani Roberts

How do you lead with courage when you’re the only one in the room? In this inspiring episode, Dr. Telle Whitney, author of Rebooting Technology Culture, joins Dr. Frank Douglas to share powerful lessons on inclusion, innovation, and resilience. From confronting bias to creating communities that empower women in tech, this conversation is a masterclass in courageous leadership.

“Never say no to yourself — there are enough people who will tell you no.”

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Episode Summary:

In this episode of Reframe for Resilience, Dr. Frank L. Douglas speaks with Dr. Telle Whitney, a trailblazing computer scientist, author, and advocate for women in technology. Dr. Whitney shares her personal and professional journey — from being one of the few women in Silicon Valley during the 1980s to co-founding one of the largest gatherings for women in computing.

Together, they discuss what it means to create a culture where everyone thrives, the courage it takes to stand up for yourself and others, and how reframing challenges can lead to meaningful innovation. Dr. Whitney also shares insights from her book Rebooting Technology Culture, where she introduces her Six C’s — Creativity, Courage, Confidence, Curiosity, Communication, and Community — as the foundation for inclusive and innovative workplaces.

Listeners will walk away inspired to build environments that value authenticity, inclusion, and courageous leadership.

Key Topics

• Overcoming bias and fostering inclusion in tech
• The story behind Rebooting Technology Culture
• Lessons from early Silicon Valley experiences
• The cost of silence in leadership moments
• The power of speaking up and modeling courage
• Building community and supporting women in tech
• The Six C’s framework for thriving innovation

Timeline Summary

[00:00 – 01:30] — Introduction to Dr. Telle Whitney and her pioneering journey in computer science

[02:00 – 03:30] — Why she wrote Rebooting Technology Culture and the importance of inclusive innovation

[03:30 – 05:30] — Early challenges in Silicon Valley and building community outside of work

[05:30 – 07:00] — Learning from Anita Borg and understanding social science in DEI

[07:00 – 09:50] — The cost of staying silent and lessons in leadership and trust

[09:50 – 12:30] — Dr. Frank and Dr. Whitney share moments of courage in confronting bias

[12:30 – 13:45] — The story of Al Zolar and allyship in the workplace

[13:45 – 14:40] — The Six C’s: the foundation of creativity and courage in innovation

[14:40 – 15:00] — Closing reflections: “Never say no to yourself”

Links & Resources

• Connect with Dr. Telle Whitney - Website
• Dr. Telle Whitney's book Rebooting Technology Culture
• Connect with Dr. Frank L. Douglas at

"When purpose meets compassion, recovery becomes a movement."

Join Dr. Frank L. Douglas and guest Trent Carter, founder of Renew Health and author of The Recovery Toolbelt, as they explore the realities of addiction, the power of mindset, and the small daily actions that build lasting resilience.

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Episode Summary:

In this powerful episode of Reframing for Resilience, Dr. Frank L. Douglas sits down with Trent Carter, a board-certified nurse practitioner and founder of Renew Health, to discuss his inspiring journey from Texas to New Mexico and how he’s changing lives through compassionate addiction recovery care.

Trent shares how a career setback became the spark for a mission-driven business serving thousands across New Mexico. From confronting rural healthcare challenges to embracing telehealth innovation, Trent reveals the heart and strategy behind his growing clinic—and the mindset principles that build resilience through recovery.

His new book, The Recovery Toolbelt, offers practical, real-world guidance drawn from years of patient care, helping individuals reclaim their lives with small, consistent steps toward healing.

Key Topics

• Trent’s journey from trauma nurse to addiction recovery specialist
• Overcoming professional setbacks and finding purpose through service
• Building Renew Health: addressing addiction in underserved communities
• The role of telehealth in expanding access to care
• Understanding the roots of substance abuse in rural New Mexico
• Practical resilience tips from The Recovery Toolbelt
• Reframe, don’t relive
• Consistency over intensity
• Connection creates cushion

Timeline Summary

[00:00 – 01:00] Introduction to Trent Carter and his journey

[01:22 – 03:30] Early career and the turning point that led to Renew Health

[04:33 – 05:50] Navigating change, family transitions, and new beginnings

[06:24 – 08:04] The challenges of healthcare reform and rural accessibility

[08:13 – 10:30] Substance abuse in New Mexico: root causes and solutions

[10:35 – 11:42] Launching The Recovery Toolbelt and its real-world impact

[12:14 – 13:33] Three core principles of resilience

[13:33 – 14:20] Final reflections on reframing for resilience

Links & Resources

• Renew Health – Addiction & Mental Health Services
• The Recovery Toolbelt by Trent Carter — Available on Amazon
• Connect with Dr. Frank L. Douglas at Safe Haven Dialogues LLC
• Listen to more episodes at Reframe for Resilience Podcast

Closing Remark

Trent

Discover how defining your North Star can transform workplaces and lives. In this episode of Reframe for Resilience, Dr. Frank Douglas speaks with Francie Jain, Founder & CEO of Terawatt, about reducing burnout, building psychological safety, and how coaching helped one hospital save $32 million a year. A powerful conversation on resilience, leadership, and human potential.

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Episode Summary:

In this episode of Reframe for Resilience, Dr. Frank L. Douglas sits down with Francie Jain, Founder and CEO of Terawatt, a marketplace that connects coaches, consultants, and employers to support employee growth and well-being.

Francie shares her personal journey of career transitions, her shift from finance to professional development, and the inspiration behind creating Terawatt. She discusses how group coaching can reduce burnout, lower turnover, and create psychological safety in workplaces—especially in high-pressure environments like healthcare.

With powerful insights, including a case study where coaching cut hospital turnover from 24% to 4%, Francie highlights the true financial and cultural impact of investing in people. She closes with a reminder that clarity of purpose—your North Star—makes decision-making and organizational alignment far more effective.

This episode will inspire leaders, HR professionals, and anyone navigating change to reframe challenges into opportunities for growth.

Key Topics

• Francie Jain’s career journey from finance to professional development
• The inspiration behind creating Terawatt
• How group coaching makes executive development more accessible
• The connection between coaching, psychological safety, and burnout reduction
• The hidden financial costs of employee turnover
• Case study: A hospital that saved $32M annually through reduced turnover
• The importance of defining your North Star for personal and organizational alignment

Timeline Summary

[00:00] – Introduction and the power of identifying a North Star

[00:38] – Francie’s career journey and fearless career changes

[02:24] – The spark: manufacturing job losses and the need for career support

[04:31] – Founding Terawatt as a B2B coaching marketplace

[06:03] – How coaches are vetted for impact and group coaching effectiveness

[07:01] – Challenges in healthcare: burnout, turnover, and

lack of management training

[09:33] – Case study: hospital reducing turnover from 24% to 4%

[12:17] – $32M savings and cultural transformation through coaching

[12:36] – Lessons learned: clarity through a North Star

[14:12] – Closing thoughts and reflections

Links & Resources

• Learn more about Terawatt: https://terawatt.co
• Connect with Dr. Frank L. Douglas at Safe Haven Dialogues...

Part 2 of our conversation with Loic Potjes explores how leaders can harness diversity, talent, and change to build resilient organizations. From scaling businesses in South Africa to coaching CEOs today, Loic shares practical lessons on growth, leadership, and the power of human potential.

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Episode Summary:

In this continuation of our conversation with Loic Potjes, we dive deeper into his remarkable journey of scaling businesses in South Africa. Loic shares candid lessons on navigating diversity, leading teams through rapid growth, and facing ethical dilemmas in competitive markets. From embracing change to discovering the hidden power of core talents, this episode highlights how resilience is built when curiosity meets culture—and when leaders trust in people’s unique strengths.

Listeners will gain insights into how to manage transformation in diverse organizations, why talent is more powerful than competency, and how cultivating self-awareness can fuel long-term resilience in leadership and business.

Key Topics

• Building teams across cultural and language diversity in South Africa
• Scaling a business from 200 to 4,000 employees in six years
• The ethical challenge of competing in an unsustainable market
• The question: Can people really change?
• Identifying natural “change embracers” vs. reluctant adopters
• Using talent—not just competencies—as a foundation for resilience
• Practical lessons for CEOs on leadership, purpose, and growth

Timeline Summary

[00:00] – Introduction to Part 2 with Loic Potjes

[00:10] – South Africa’s cultural diversity and workplace dynamics

[01:37] – Starting from scratch: scaling operations in Johannesburg

[02:39] – Demographics of a rapidly growing workforce

[03:29] – Mission over cultural barriers: thriving through change

[05:13] – Hiring a “special breed of people” to embrace change

[06:27] – Industry challenges and the limits of adaptability

[08:19] – Can people really change? A leader’s perspective

[09:45] – Buying innovation: acquiring a small company to accelerate transformation

[10:15] – Letting entrepreneurs lead inside a larger corporation

[11:44] – Talents vs. competencies: unlocking flow and natural purpose

[12:44] – Matching talents to the right stage of company growth

Links & Resources

• Connect with Dr. Frank L. Douglas at Safe Haven Dialogues LLC
• Listen to more episodes at Reframe for Resilience Podcast
• Listen to Part 1 here: https://youtu.be/bCqFbM_rh_Q

Closing Remark

This episode is a powerful reminder that resilience is not just about weathering storms—it’s about fostering environments where people can thrive through their natural talents. As Loic Potjes shows, leaders who embrace...

From Africa to Europe, from cultural clashes to coaching CEOs—Loïc Potjes’ journey is a masterclass in resilience, courage, and curiosity. Join Dr. Frank Douglas as he unpacks how reframing challenges can turn adversity into opportunity.

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Episode Summary:

In this inspiring episode of Reframe for Resilience, Dr. Frank Douglas sits down with Loïc Potjes, an executive coach and seasoned leader who has navigated diverse cultural landscapes and transformational challenges across the globe.

From his first bold leap into Africa at the age of 23—where he found himself unexpectedly running the finances of the Catholic Church in Zambia—to leading 700 employees in Europe and coaching CEOs today, Loïc shares powerful lessons on resilience, adaptability, and the courage to step into the unknown.

He reflects on how cultural clashes taught him deeper empathy, how failures became stepping stones, and why curiosity about people is key to building resilience in an interconnected world.

Whether you’re a leader, entrepreneur, or simply someone navigating change, this episode offers practical wisdom and a powerful reminder that resilience is built through perspective, connection, and service.

Key Topics

• Taking unconventional first steps after university
• Lessons learned from running finance in Zambia at 23
• Building resilience through cross-cultural experiences
• Leadership challenges and cultural clashes in Europe
• The importance of openness, humility, and curiosity
• How personal growth shapes professional leadership
• Reframing adversity into opportunities for connection

Timeline Summary

[00:00] – Introduction to Loïc Potjes and his diverse career

[01:31] – Leaving Europe at 23 to work in Zambia

[03:50] – Becoming “the bulldozer from Belgium” in organizational turnaround

[05:20] – Serving the Sisters of Mother Theresa and lessons on life resilience

[06:12] – Transitioning to corporate leadership in Europe

[08:30] – Managing 700 employees without prior experience

[09:45] – Cultural clashes and the importance of perspective in leadership

[11:59] – Lifelong curiosity about cultures and learning beyond differences

[14:30] – How cultural empathy shaped his coaching and leadership approach

Links & Resources

• Connect with Dr. Frank L. Douglas at Safe Haven Dialogues LLC
• Listen to more episodes at Reframe for Resilience Podcast

Closing Remark

Loïc Potjes’ story reminds us that resilience is not about avoiding challenges, but about reframing them as opportunities for growth. From Zambia to Europe to global coaching, his journey shows that curiosity, openness, and the courage to step into the unknown can transform both leadership and life.

“Your authenticity is your superpower. In this episode of Reframe for Resilience, Dr. Frank L. Douglas sits down with HR leader Alicia Moody to explore how belonging, clear communication, and safe spaces transform the workplace. Tune in for inspiring lessons on resilience and authenticity at work.”

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Episode Summary:

In this episode of Reframe for Resilience, Dr. Frank L. Douglas welcomes Alicia Moody, Head of HR at Microaire. Alicia shares her journey as a military child and how it shaped her perspective on adaptation, communication, and inclusivity in the workplace. She highlights the importance of shared understanding, creating safe spaces for dialogue, and the power of showing up authentically.

Listeners will gain practical insights into how leaders can foster environments where employees feel valued, heard, and motivated to contribute their best selves.

Key Topics

• Growing up as a military child and learning adaptability
• Building inclusive workplaces that value differences
• The role of shared language in clear communication
• Helping leaders reframe their communication for impact
• Creating safe spaces for employee voices
• The importance of authenticity and well-being at work

Timeline Summary

[00:00] – Dr. Douglas introduces the episode and guest, Alicia Moody

[01:15] – Alicia shares her journey as a military child and how it shaped her outlook

[03:57] – The importance of shared language and communication in HR

[06:17] – Challenges leaders face when reframing their communication style

[08:38] – Advice for employees struggling with team dynamics or company direction

[11:29] – Alicia’s guidance on belonging and authenticity at work

[13:05] – Closing remarks from Dr. Douglas: the power of bringing your authentic self

Links & Resources

• Connect with Dr. Frank L. Douglas at Safe Haven Dialogues LLC
• Listen to more episodes at Reframe for Resilience Podcast

Closing Remark

This conversation reminds us that authenticity is a superpower. When leaders create safe and inclusive environments, and employees embrace who they truly are, resilience and innovation flourish in the workplace.