In this video episode of Thriving Together, hosts Maya Smith and Jason Lehmbeck speak with Dr.

Mary Ann Woodruff and Rachel Lettieri, LCSW, of Pediatrics Northwest, a pediatric group that

has served families in the South Sound region of Washington for more than 50 years.

Mary Ann is a general pediatrician who saw patients for 36 years and is now the Medical

Director of Care Transformation as well as the Washington Medical Director for Reach Out and

Read.

Rachel directs Care Transformation and built the practice’s community health worker division.

Both were fellows in the Thrive Center’s Innovation Hub.

Pediatrics Northwest treats the pediatric medical home as a universal touchpoint, the one place

nearly every family returns to with their child, and uses it to bridge physical health, behavioral

health, and unmet social needs.

Community health workers from the community accompany families: they help navigate

systems like early intervention and behavioral health, reduce stressors, and build the confidence

to make a first call. The team has protected one non-billable day a week for community health

workers to be out building relationships with the resources they connect families to, a choice

they have held for four years even while billing Medicaid for those services. Their work grew

from a Medicaid waiver grant for collaborative care and behavioral health integration in 2018

and 2019, and it is part of Pediatrics Supporting Parents, a five-community national initiative

with Zero to Three to strengthen early relational health in well-child visits.

The through-line, in Mary Ann’s words: children’s brains develop in relationships, not systems,

and so our systems have to catch up with that science.