『Receivables Podcast | Discussions About Debt Collection』のカバーアート

Receivables Podcast | Discussions About Debt Collection

Receivables Podcast | Discussions About Debt Collection

著者: Adam Parks
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概要

Receivables Podcast brings you honest conversations with industry leaders, innovators, and experts in debt collection, receivables management, and financial services. Hosted by Adam Parks, each episode dives into real-world strategies, compliance insights, emerging technologies, and leadership lessons shaping the future of collections.

Whether you're an agency executive, creditor, vendor, or professional looking to stay ahead of industry trends, Receivables Podcast delivers practical takeaways in an approachable, conversational format.

🎧 Listen, subscribe, and join the conversation to transform your receivables strategy today.

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マネジメント マネジメント・リーダーシップ 経済学
エピソード
  • How AI Context Orchestration Reduces Friction in Collections | Ep. 280
    2026/02/09

    How does AI context orchestration for collections actually work when every consumer interaction happens across different channels?

    In this episode, Adam Parks is joined by Anshul Shrivastava of Vodex.ai to unpack why most omnichannel strategies fall apart without shared context.

    Anshul explains how their DROS platform (Debt Resolution Operating System) brings voice, SMS, email, and chat into a single, context-aware operating model. The conversation explores reducing friction in consumer collections interactions, improving collector efficiency, and balancing automation and compliance in collections.

    This episode is especially relevant for agencies and leaders evaluating next-gen collections technology that must perform reliably in production.

    Podcast Website:
    https://receivablespodcast.com/videos/ai-context-orchestration-collections-shrivastava

    Guest Website:
    https://www.vodex.ai/

    Guest LinkedIn:
    https://www.linkedin.com/in/anshul-shrivastava/

    ai context orchestration for collections,
    unified communication systems for receivables,
    ai driven collections operating model,
    cross channel consumer communication strategy,
    collections compliance technology

    #aicontextorchestration #anshulshrivastava #collectionstechnology

    Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube

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    29 分
  • Administrative Cost Reviews That Protect Agency Profitability | Tom York & Jason Davis | Ep. 279
    2026/02/05

    Are administrative cost reviews for collection agencies quietly draining your margins?

    In this episode of the Receivables Podcast, Adam Parks is joined by Tom York and Jason Davis of CastleWise Insurance & Licensing to unpack why insurance coverage gaps, licensing and bonding inefficiencies, and autopilot renewals create real renewal risk in receivables management.

    They break down how annual administrative reviews reduce operational risk, uncover cost leakage, and protect profitability without disrupting day-to-day operations.

    If you’re responsible for renewals, compliance, or P&L oversight, this is a conversation you don’t want to miss.

    Podcast Website:
    https://receivablespodcast.com/videos/administrative-cost-reviews-collection-agencies

    Guest Website:
    https://castlewiseinsurance.com/

    🔗 Tom York on LinkedIn:
    https://www.linkedin.com/in/thomasyork/

    🔗 Jason Davis on LinkedIn:
    https://www.linkedin.com/in/jasonpdavis1/

    administrative cost reviews for collection agencies,
    insurance coverage gaps in collections,
    licensing and bonding cost optimization,
    renewal risk in receivables management,
    operational risk from autopilot renewals

    #administrativecostreviews #tomyork #collectionagencycompliance

    Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube

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    33 分
  • Modern Payment Rails for Collection Agencies | Anthony Faldetta | Chris Compton | Eliteserv Inc | Ep. 278
    2026/01/29

    Are your payment rails in receivables management actually protecting your operation or quietly exposing risk?

    In this episode, host Adam Parks sits down with Chris Compton and Anthony Faldetta of Eliteserv Inc to unpack compliant payment processing in collections, processor risk classification, and why transparency and redundancy are no longer optional.

    They dig into how payment rails really work, where agencies get misled, and what leaders should evaluate now to protect cash flow, uptime, and compliance.

    If payment processing feels “set it and forget it,” this conversation will change that.

    Podcast Website:
    https://receivablespodcast.com/videos/payment-rails-receivables-management

    Guest Website:
    https://myelitebusiness.com/

    Chris Compton LinkedIn:
    https://www.linkedin.com/in/chris-compton-mba-05146620/

    Anthony Faldetta LinkedIn:
    https://www.linkedin.com/in/anthony-faldetta/

    payment rails in receivables management,
    compliant payment processing in collections,
    merchant services for debt collectors,
    payment processor redundancy,
    collections compliance.

    #paymentrailsinreceivablesmanagement #chriscompton #collectionagencycompliance

    Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube

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    32 分
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