How does AI context orchestration for collections actually work when every consumer interaction happens across different channels?

In this episode, Adam Parks is joined by Anshul Shrivastava of Vodex.ai to unpack why most omnichannel strategies fall apart without shared context.

Anshul explains how their DROS platform (Debt Resolution Operating System) brings voice, SMS, email, and chat into a single, context-aware operating model. The conversation explores reducing friction in consumer collections interactions, improving collector efficiency, and balancing automation and compliance in collections.

This episode is especially relevant for agencies and leaders evaluating next-gen collections technology that must perform reliably in production.

Podcast Website:
https://receivablespodcast.com/videos/ai-context-orchestration-collections-shrivastava

Guest Website:
https://www.vodex.ai/

Guest LinkedIn:
https://www.linkedin.com/in/anshul-shrivastava/

ai context orchestration for collections,
unified communication systems for receivables,
ai driven collections operating model,
cross channel consumer communication strategy,
collections compliance technology

#aicontextorchestration #anshulshrivastava #collectionstechnology

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Are administrative cost reviews for collection agencies quietly draining your margins?

In this episode of the Receivables Podcast, Adam Parks is joined by Tom York and Jason Davis of CastleWise Insurance & Licensing to unpack why insurance coverage gaps, licensing and bonding inefficiencies, and autopilot renewals create real renewal risk in receivables management.

They break down how annual administrative reviews reduce operational risk, uncover cost leakage, and protect profitability without disrupting day-to-day operations.

If you’re responsible for renewals, compliance, or P&L oversight, this is a conversation you don’t want to miss.

Podcast Website:
https://receivablespodcast.com/videos/administrative-cost-reviews-collection-agencies

Guest Website:
https://castlewiseinsurance.com/

🔗 Tom York on LinkedIn:
https://www.linkedin.com/in/thomasyork/

🔗 Jason Davis on LinkedIn:
https://www.linkedin.com/in/jasonpdavis1/

administrative cost reviews for collection agencies,
insurance coverage gaps in collections,
licensing and bonding cost optimization,
renewal risk in receivables management,
operational risk from autopilot renewals

#administrativecostreviews #tomyork #collectionagencycompliance

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Are your payment rails in receivables management actually protecting your operation or quietly exposing risk?

In this episode, host Adam Parks sits down with Chris Compton and Anthony Faldetta of Eliteserv Inc to unpack compliant payment processing in collections, processor risk classification, and why transparency and redundancy are no longer optional.

They dig into how payment rails really work, where agencies get misled, and what leaders should evaluate now to protect cash flow, uptime, and compliance.

If payment processing feels “set it and forget it,” this conversation will change that.

Podcast Website:
https://receivablespodcast.com/videos/payment-rails-receivables-management

Guest Website:
https://myelitebusiness.com/

Chris Compton LinkedIn:
https://www.linkedin.com/in/chris-compton-mba-05146620/

Anthony Faldetta LinkedIn:
https://www.linkedin.com/in/anthony-faldetta/

payment rails in receivables management,
compliant payment processing in collections,
merchant services for debt collectors,
payment processor redundancy,
collections compliance.

#paymentrailsinreceivablesmanagement #chriscompton #collectionagencycompliance

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