In this episode of Real Medicine, Real Lives, host Dr. Yassir Sonbol sits down with Ross Phan, founder of Off Script Consults and board-certified clinical pharmacist, to discuss one of the biggest challenges patients face today: understanding medications and navigating health information with confidence.

This conversation focuses on how patients can avoid medication confusion, recognize important side effects, ask better healthcare questions, and safely manage prescriptions.

• (00:00:00) - Real Medicine: Medication Confusion in Real Lives
• (00:01:53) - Medication Confusion
• (00:07:07) - Side Effects of Medications
• (00:10:04) - Patient confidence in their medication
• (00:12:05) - Real Medicine, Real Lives
• (00:13:27) - What are the most common issues pharmacists encounter with patients?
• (00:15:48) - How to help patients save money on their prescriptions
• (00:19:22) - How to negotiate drug prices with insurance companies?
• (00:21:42) - Generic Medicines Cost Differently
• (00:22:57) - pharmacists and the digital health information revolution
• (00:23:44) - Digital Health: The tension between access and accuracy
• (00:25:22) - Is Health Information on the Internet Distortion?
• (00:31:31) - How can digital health content help patients become better prepared?
• (00:33:16) - How often do you hear about side effects on statins?
• (00:35:30) - How to Find a Pharmacist: Off-Screen Consultations
• (00:37:53) - The Future of Healthcare With Off Scripts
• (00:38:44) - Healthcare Consultations 1,
• (00:41:33) - What have you learned coaching pharmacy colleagues about burnout, reinvention
• (00:42:33) - Off-Script Consultations
• (00:43:53) - pharmacists: A change in mindset
• (00:45:09) - Other than the PharmD, what are other options for getting your
• (00:50:55) - Dr. Yasser Sumbo