What happens when a lifelong innovator goes from AI skeptic to passionate advocate for democratizing technology?

In this episode of Prompted: Builder Stories, Kyle James sits down with Sam Mallikarjunan, General Manager at Agent.ai and former Head of Growth at HubSpot Labs, to explore how AI is reshaping creativity, work, and human potential. Sam shares his personal journey — from building OneScreen.ai to leading the charge at Agent.ai — and explains why the future of AI depends on imagination, not just technology.

👉 Watch the full conversation to learn how AI can empower anyone to build, automate, and innovate.

Read the companion blog post and join the community discussion at blog.agent.ai

Learn more and connect with Sam:

• Connect with Sam on LinkedIn: https://www.linkedin.com/in/mallikarjunan/
• Take Sam’s AI course on LinkedIn: https://www.linkedin.com/learning/generative-ai-for-sales-and-services-professionals/ai-in-sales-and-services

Join us for an inspiring episode of Builder Stories featuring Vikram Ekambaram, a visionary in the world of AI agents. Vikram's journey from redundancy to innovation is a testament to resilience and the transformative power of Gen AIi. Discover how he empowers non-technical individuals to make a significant impact in AI.

In this episode, Vikram shares his insights on leveraging Gen AI to bridge gaps in go-to-market strategies, even in AI-first companies. He emphasizes the importance of data in agent building, stating, "It's all about the data. If I have the data, I could probably build an agent on top of it to do whatever your process is." Vikram's consultancy, Vyceral Solutions, focuses on solving real business problems through multi-agent orchestration, showcasing the future of AI as inherently multi-agentic. His story encourages builders to embrace challenges and explore AI's possibilities, advising, "Solve a problem that you have yourself." Whether you're an experienced builder or just starting, Vikram's journey offers valuable lessons and inspiration for all.

Subscribe for more Builder Stories and visit agent.ai to start building your own agents.

Learn more and connect with Vikram Ekambaram:

• Connect with Vikram on LinkedIn: https://www.linkedin.com/in/vekambar/
• Follow Vikram on Agent.ai: https://agent.ai/human/vekambar
• VYCERAL Solutions Website: https://www.vyceralsolutions.com/
• VYCERAL on YouTube: https://www.youtube.com/@VYCERALSolutions/

What if your backlog of support tickets could do more than record problems?

In this episode of Builder Stories, Kyle James sits down with Tom Bachant, founder and CEO of Unthread, to explore how AI can transform everyday support conversations into actionable insights.

Tom’s journey spans from co-founding the ride-sharing startup Dashride (acquired by Cruise) to leading Unthread, an AI-powered support platform that lives entirely inside Slack. Along the way, he built the Support Ticket Analyzer Agent on Agent.ai — a practical tool that turns raw CSV data into clear recommendations for product, IT, and HR teams.

You’ll learn:

• How Unthread automates internal support directly within Slack
• The story behind Tom’s Support Ticket Analyzer Agent and how it works
• Why actionable insight is more powerful than simple AI summarization
• How teams can use AI to prioritize fixes, improve documentation, and plan better roadmaps
• The human lessons behind building real, useful AI agents

🎯 Try Tom’s Support Ticket Analyzer Agent: https://www.agent.ai

💬 Join the community: https://community.agent.ai

If you’ve ever wondered how to make AI actually useful for your team, this episode will show you where to start.

Learn more and connect with Tom Bachant:

• Connect with Tom on LinkedIn: https://www.linkedin.com/in/tombachant/
• Tom’s Support Ticket Analyzer Agent: https://agent.ai/profile/ticket-analysis
• Unthread’s Website - https://unthread.io/