Welcome to another episode of the Private Practice Playbook with Jay Geier. In this inspiring episode, we sit down with Dr. Anna Berik, an acclaimed Boston-based dentist and practice owner, to explore her remarkable journey from ambitious associate to the leader of a thriving multi-location dental organization. Through candid stories and hard-won lessons, Dr. Berik shares the realities behind building her empire, including struggles with work-life balance as a single mom, navigating challenging team transitions, and overcoming the chaos of a faltering practice.

Along the way, she discusses the power of perseverance, continuous learning, and the importance of evolving both as a clinician and a business owner. Whether you’re looking to improve your practice, learn how to scale successfully, or simply need a reminder that growth comes with its share of bumps and breakthroughs, this episode is packed with practical wisdom and authentic encouragement for every dentist on their own journey.

Ready to build a stronger team? Schedule a complimentary discovery call at mypgi.com to learn how Practice Growth Institute helps private practice owners build, scale, and exit more profitable practices. And don't miss future episodes—subscribe for podcast alerts at podcastfordoctors.com.

Timestamps:

00:00 Shifting from biology to dental school

05:41 Growing Beyond a $3 Million Practice

07:33 Pursuing Excellence in Cosmetic Dentistry

10:35 Buying into the dental practice

14:51 Breaking up the medical team

17:09 Dealing with anti-growth personalities

22:14 Managing and improving the practice

23:40 Buying the right dental practice

26:28 Redesigning the reception area

29:39 Maintaining a professional office space

34:56 Designing a child-friendly therapy space

37:38 Growing into a leadership role

39:19 Advice on hands-on leadership

44:27 The challenges of growing a business

46:06 Importance of marketing visibility

49:21 Reflections on lifelong learning

Everyone wants the next piece of technology. But after working inside hundreds of private practices, we've learned that the practices growing the fastest have one thing in common, and it isn't their equipment.

In this episode, Jamie sits down with Jaclyn Dunn, Clinical Team Lead at Practice Growth Institute, to discuss what truly separates high-performing practices. You'll learn why some teams outperform others, the hiring mistakes that hold practices back, and how investing in your people creates growth that lasts.

Ready to build a stronger team? Schedule a complimentary discovery call at mypgi.com to learn how Practice Growth Institute helps private practice owners build, scale, and exit more profitable practices. And don't miss future episodes—subscribe for podcast alerts at podcastfordoctors.com.

Timestamps:

00:00 Investing in Your Practice Team

05:48 Focusing on outcomes over tasks

08:06 Hiring based on attitude and values

09:58 Importance of structured onboarding

12:57 Importance of workplace culture

16:43 Improving team communication and culture

19:44 Closing remarks and farewell

Welcome to this episode of the Private Practice Playbook with Jay Geier, where we sit down with Dr. Paul Keelan, a dentist whose journey from clinician to business leader offers powerful lessons for anyone in the healthcare profession. Practicing since 1989, Dr. Paul Keelan shares how his early focus on clinical excellence alone didn’t bring the professional growth or community impact he craved. Instead, it was a pivotal shift in mindset, embracing generosity, investing in his team, and adopting a patient-centric approach that led his practice to experience remarkable 10x growth.

In this conversation, we explore the practical steps Dr. Paul Keelan took to transform a small office into a thriving, community-focused organization of over 50 employees, impacting not just patients but also the personal lives of his team. You’ll hear about the challenges of implementing change, the critical role of mentorship and continuing education, and how generosity, both financially and in spirit, became central to Dr. Paul Keelan’s vision for sustainable, meaningful success. Whether you’re a healthcare provider, entrepreneur, or simply looking to make a greater impact, this episode is full of insights on leadership, transformation, and the power of giving back.

Timestamps:

00:00 Practicing and growing the business

04:01 Attending a conference with colleagues

09:07 Choosing general dentistry over specialization

09:45 The importance of kindness

15:01 Reflecting on leadership generosity

17:18 Discussing market feedback and value

20:35 Teaching with lasting impact

24:34 Office transformation over 12 years

28:17 Mentoring and supporting young assistants

31:19 Training experiences for new associates

32:18 Making commitment decisions

37:01 Improving dental appointment experiences

39:47 Starting the 5X program journey

43:32 Getting helpful advice and feedback

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