Running a successful dental practice requires more than great clinical skills. Leadership, systems, and strategy are what ultimately determine whether a practice grows or becomes overwhelming. In this episode, Dr. Aditi Agarwal sits down with Dr. Rehan Shahid, a practicing dentist, entrepreneur, and co-CEO of a multi-practice dental group, to discuss how dentists can transition from day-to-day operators into confident CEOs. Dr. Rehan shares the mindset shifts, systems, and leadership strategies that helped him scale multiple practices while avoiding the burnout that many practice owners experience. If you’ve ever felt stuck in the daily grind of dentistry, this conversation will challenge how you think about growth, delegation, and building a practice that runs beyond you.

About the Speaker

Dr. Rehan Shahid is a practicing dentist, entrepreneur, and co-CEO of a multi-practice dental group. He is the founder of Practice Success Academy, where he helps dentists buy back their time and scale their practice through transitioning from being day-to-day operators into confident CEOs by building strong leadership, scalable systems, and data-driven accountability. Drawing from real-world experience leading multiple offices, Dr. Rehan is passionate about helping dentists create profitable, predictable practices that thrive without owner burnout.

Exclusive Listener Offer

Podcast listeners are invited to a complimentary 30-minute CEO Strategy Call where we’ll review leadership structure, key performance metrics, and the primary bottleneck preventing their practice from scaling. The goal is to provide clarity and actionable next steps, whether or not we work together.

Don’t miss it, this is a limited offer! If you found this podcast helpful,

👍 Like the video

💬 Comment with your biggest takeaway or 2026 goal

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In this episode, we sit down with Dina Lynch Eisenberg, JD, EMBA, CEO and Founder of Talkola, to unpack a problem many dental practices feel but rarely name: shadow friction.

Dina brings over 30 years of experience as a mediator, organizational ombuds, and former healthcare attorney, having resolved more than 6,000 workplace conflicts for organizations like Bank of America, St. Jude Children’s Research Hospital, Coca-Cola, and Twitter. Now, through Talkola, she’s helping leaders use science-backed AI to practice difficult conversations before tension quietly erodes culture, performance, and profitability.

Together, we explore:

→ What “shadow friction” looks like inside dental practices, even when things seem “mostly fine”

→ Why dentists struggle with hard conversations and what really happens when issues are avoided

→ How unspoken tension impacts patient experience, front-desk flow, hygiene schedules, and team morale

→ The real financial cost of unresolved conflict, from turnover to lost production → Dina’s FACTS framework for navigating tough conversations without HR training or a psychology degree

→ Why practicing difficult conversations builds confidence and transforms leadership effectiveness

🎁 Bonus for listeners: Dina is offering her Preamble Guide, a practical resource to help dentists start difficult conversations clearly and confidently.

Reach out to Dina directly to receive it. Contact Dina on Facebook: https://www.facebook.com/dina.eisenberg

This episode is a must-listen for dentists who want stronger teams, better communication, and a healthier practice culture without burnout or drama.

Hiring feels more complex than it should, especially in dentistry. Short-staffed teams. Rushed interviews. Costly mis-hires. In this episode, Dr. Aditi Agarwal sits down with Wendy Aldhamen, Founder of Career Elevation, to break down how dental practices can hire better, faster, and more intentionally without burning out their teams or compromising culture.

Whether you’re a practice owner, associate dentist, or team leader, this conversation will change how you think about recruiting, interviewing, and onboarding in today’s competitive market.

Timestamps

00:00 – Intro

01:03 – Wendy’s journey: from dental assistant to hiring leader.

04:27 – How dental hiring has changed over the last 5 years (and in 2025).

06:42 – The most common hiring mistakes dentists make under pressure.

09:52 – What a strong, effective dental interview really looks like.

11:53 – Must-ask interview questions to assess culture fit and accountability.

14:57 – What associate dentists should be asking during interviews.

22:08 – High-impact onboarding strategies that work, even in busy practices.

25:25 – Building repeatable hiring systems without losing the human touch.

34:55 – How to connect with Wendy.

About the Speaker

Wendy Aldhamen has been in dentistry for over a decade, starting as a dental assistant in 2010 and growing into an office manager and hiring leader by 2014. Experiencing both toxic and thriving practice cultures firsthand shaped her passion for helping dental teams get hiring right. In 2019, she founded Career Elevation, where she has since helped place hundreds of dental professionals by aligning the right people with the right practices. Today, Wendy is a CEO, speaker, and coach dedicated to making recruiting, interviewing, and onboarding easier and more human for dentistry.

Exclusive Listener Offer

Wendy is offering something special to our listeners. The first three people who reach out will receive either

1. A free, professionally written resume (for candidates exploring new opportunities), or

2. A complimentary 1-hour recruiting coaching session (for practice owners or leaders)

Don’t miss it, this is a limited offer!

Stay Connected with Practice Pulse! If you found this podcast helpful, 👍 Like the video 💬 Comment with your biggest takeaway or 2026 goal

🔔 Subscribe to the Practice Pulse Podcast for more real, practical conversations on modern dentistry