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In this episode, Ami Assigal is joined by Jeff Hawkes to unpack the realities of IT compliance and cyber risk in general practice.

With technology playing a critical role in healthcare, this episode focuses on three components of the Australian Cyber Security Centre’s Essential Eight, explaining what they mean in practice and why they matter for compliance, business continuity, and patient trust.

Ami and Jeff discuss:

• Why IT governance can’t be “set and forget” in general practice
• Common cyber and IT blind spots in healthcare businesses
• Practical considerations for practice owners and managers

As promised, further information about Cyber Security and Insurance can be found at https://www.dataprivacyinsurance.com.au/our-team/

Ami and the Practice Partners team recommend the expertise of Meena Wahi, Digital Insurance Specialist at Cyber Data Risk Managers (Data Privacy Insurance Australia), who works with healthcare practices to understand cyber exposure, data privacy risk, and insurance-based protection.

A must-listen for practice owners and managers looking to strengthen their IT and cyber foundations.

Support the show

We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

Send us your enquiry or question directly!

Delegation is supposed to create capacity… but sometimes it does the exact opposite.

In this episode, Ami & Zac unpack the subtle (and not-so-subtle) ways leaders accidentally dump-truck tasks onto their team - overwhelming the system, stretching capacity, and damaging culture without even realising it.

We explore:
• The difference between true delegation and task 'dump trucking'
• Why busy leaders fall into the dump-truck trap
• How overload shows up in team behaviour, performance, and morale
• Practical strategies to delegate with clarity, accountability, and intention
• How to protect your practice from silent burnout and workflow bottlenecks

If you’ve ever said “Can someone just take this?”… this episode will hit home.

Tune in, reset your delegation habits, and help your team thrive.

Song credits to Parry Gripp (Dump Truck)

We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

Send us your enquiry or question directly!

💬 A little recognition goes a long way!

For Episode 60 of the Practice Partners Podcast, Ami & Zac dive into a close debate about the power of praise & recognition — how acknowledging & celebrating your team’s efforts can either decrease or boost morale, motivation, and workplace culture.

We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/