Melissa Christensen, a Support Solutions Engineer at Point of Rental, shares her journey from literal dancing to the metaphorical dance of the rental industry. She recounts a 25-year rental-industry career, including joining LiftWorks as the second employee, working long hours to help grow it into a 75-person business, and using early manual and fax-based processes before software modernization. Melissa explains her move to Point of Rental, her role helping premier customers, her belief in relationships, extensive volunteering including a COVID “sprinkle” pay-it-forward group, and shares favorite Chicago spots and personal reflections.

Let's meet sales development representative Jacob Cock!

Let's meet software support & training specialist Nina Henkel!

Wayne recruited Andy Clark in 2016 to manage sales as the company rapidly expanded from a much smaller team into new regions. Andy explains how experience has changed his views on leadership - that doing hard, uncomfortable things can develop skills like creativity over time. Learn about his proudest moments at Point of Rental, his advice for others, and more in his 10-year celebration interview.

Let's meet SDR Kevin Shanken!

2026 OFFICIALLY marks five years at Point of Rental for accounts payable expert Steve Gaffin. He explains the rare "I wouldn't be here today if not for my son" sentiment he brings to the office every day and walks us through a day in the life of an accounts payable clerk. Stick around for his excellent advice on how to approach work every day.

Let's meet account executive Abby Arrigoni!

Charlie Garrison marks five years at Point of Rental, sharing his path from earlier jobs in security and crime scene cleanup into tech. He explains how a stint in the Salesforce team helped him better understand support at Point of Rental and shares how his opinions on corporations have changed while working at POR.