JonRobert Tartaglione shares how to lead through influence without direct authority, drawing on his background in psychology and examples like political polarization and message framing. He explains why Chiefs of Staff need to use persuasive, not just expressive, communication and offers practical tips, such as using diagnostic questions, hedging language, and leveraging social norms in organizations. The conversation covers what actually works to change minds, why logic alone is rarely enough, and how to avoid manipulation or coercion.

Links Mentioned:
Influence51 Website

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Who Am I?
If we haven’t met before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:
01:14 Academic Journey and Psychology

03:26 Political Psychology and Polarization

06:55 Strategic Communication Modes

14:50 Persuasion vs Manipulation

20:55 Illusion of Explanatory Depth

23:52 The Art of Listening

27:59 Expressive vs Persuasive Communication

32:20 Loss Aversion in Business

38:31 Social Norms and Behavior