In this episode, we kick off a series on one of the most important drivers of sustainable growth in financial services: talent. Drawing from a recent engagement with a regional bank and inspired by Jeff Colvin’s Humans Are Underrated, we explore what truly sets high-performing organizations apart—human capital.

Matt challenges leaders to rethink how they engage with their teams, asking: Are we leading with the same intentionality that we use to attract talent? From discussing the irreplaceable value of empathy and perspective, to breaking down the differences between training and development, this episode delivers practical insights for leaders who want to unlock the full potential of their people.

Key topics include:

• The critical difference between talking about talent and making talent feel valued
• Fostering ownership at every level of the organization
• Why growth and development must go beyond traditional training
• The true role of leadership as coaching—not inspection

If you're in a leadership role and believe people are your greatest asset, this episode will challenge you to prove it—with action.

In this episode, Matt dives deep into the power of authentic leadership and how it drives sustainable, organic growth. While external factors like market conditions can impact performance, Matt explains why the true winners are those who prioritize net organic growth. He highlights three critical attributes of authentic leadership: credibility, built through competence and communication; vision, which inspires and aligns employees with the organization's future goals; and clarity, achieved through simplicity and repetition.

In this episode, Matt shares leadership strategies for organic growth and talent retention, highlighting the pivotal role of leader credibility with frontline sales teams. He also stresses the need for collaboration between leaders and sales teams, efficient use of technology, streamlined processes, and innovative performance recognition. The goal is to foster a symbiotic relationship where leaders and sales work together to drive growth through better client solutions.