In our last episode we talked about how trust is difficult to build and easily lost. But there is a case where trust is resilient and strong against events that in other cases would destroy it.

What kind of trust is this? How do you get it? How do you keep it? Listen for the answers!

Trust is to productivity as defensiveness is to stagnation. If you can create trust in your organization, you can direct all of your energy to achieving your objectives. Neglect the trust issue, and you'll find your time and energy going to everything BUT your objectives.

In this episode we talk about what trust is, how to get it, and how it can impact your organization's performance.

We end with how Trust underpins all of the principles of the SPORT model.

Just as defensiveness is the great productivity killer, the right kind of accountability is the great productivity and innovation enhancer. In this episode, learn the secret of eliminating your old toxic defensive culture and building your new peak performance accountability culture.

Accountability done well is the flip side of defensiveness. Learn how to change your culture from one of defensiveness to one of productive, multi-dimensional and directional accountability. Shifting behavior from defensive to accountable will change your culture to one that encourages ownership, engagement, passion, and focus.