Paul Sansone Jr. discusses how resilience, innovation, and customer-first leadership have shaped Sansone Jr.'s Auto Group through decades of change. In this Executive Profile, Sansone reflects on launching his own dealership group during the financial crisis, embracing AI across dealership operations, and preparing the next generation of family leadership. He also shares his views on pricing transparency, compliance, dealer-controlled financing, and why exceptional customer experiences remain the industry's greatest competitive advantage.

In this episode, you'll learn:

• How Paul Sansone Jr. built his own dealership group after separating from his family's business.
• Why AI is transforming fixed operations and customer engagement.
• How dealer-controlled leasing can improve retention and help customers rebuild credit.
• His perspective on FTC pricing transparency and regulatory compliance.
• Why developing future leaders has become his top priority.
• How technology and hospitality work together to create long-term dealership success.

Thanks for tuning in to this episode of Executive Profile with Jim Fitzpatrick.
For more interviews with the leaders shaping retail automotive, visit CBTNews.com and subscribe to the show on your favorite podcast platform.
If you enjoyed the episode, please rate, review, and share it with someone in the industry.