『Passionate Pioneers with Mike Biselli』のカバーアート

Passionate Pioneers with Mike Biselli

Passionate Pioneers with Mike Biselli

著者： Mike Biselli
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概要
 Passionate Pioneers with Mike Biselli, a nationally ranked healthcare and innovation podcast, and a member of the Health Podcast Network, highlights the innovators, the game changers, and the pioneers who are deeply passionate and relentless in valiantly solving the problems our healthcare industry is facing.2020 Passionate Pioneers マネジメント・リーダーシップ リーダーシップ 経済学 衛生・健康的な生活
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  • Championing the Unowned Work in Healthcare That Closes the Loop on Patient Care with Angie Azevedo

    Championing the Unowned Work in Healthcare That Closes the Loop on Patient Care with Angie Azevedo
    2026/11/09

    This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HERE

    Episode Overview:

    Some of the biggest breakthroughs in healthcare hide in the work nobody wants to own: the fifth follow-up call, the fax buried in a queue, the patient who slips between departments. And what looks like logistics is often a clinical problem in disguise.

    Our next guest, Angie Azevedo, is tackling this challenge as Principal Product Manager at Luma Health.

    Angie joined Luma as its fifth employee, when the team was literally working out of a rented closet, and she has helped shape its patient engagement tools ever since.

    Driven by a belief that healthcare should work for everybody, she now leads work on operational AI agents.

    Join us to hear how Angie and the Luma team are developing autonomous agents that are closing the loop on care for patients across the nation. Let's go!

    Episode Highlights:

    • Angie joined Luma as its fifth employee, working from a rented closet, and believed they were changing the world.
    • Healthcare can't settle for solving 80% of problems, because the remaining 20% are real patients needing care.
    • During COVID, Luma built virtual waiting rooms and supported Cook County vaccine deployment, proving healthcare operations can move fast.
    • Fax transformation hides clinical challenges inside logistics, and AI agents now automate documents, orders, referrals, and scheduling end to end.
    • An all-women product team speaks up for overlooked patients, from abuse clinics to teens needing privacy.

    About our Guest:

    Angie Shin Azevedo is a Staff Product Manager at Luma Health, leading product development on Luma's operational AI platform. Her work focuses on AI that closes gaps in patient access and care coordination, from fax transformation to outbound patient outreach to the EHR-integrated agents that coordinate both. Before Luma, Angie was at Reddit working on media foundations and content ranking. She grew up in California and now works out of Luma's Brazil R&D headquarters.

    Links Supporting This Episode:

    • Luma Health website: CLICK HERE
    • Angie (Shin) Azevedo LinkedIn page: CLICK HERE
    • Luma Health LinkedIn page: CLICK HERE
    • Mike Biselli LinkedIn page: CLICK HERE
    • Mike Biselli Twitter page: CLICK HERE
    • Visit our website: CLICK HERE
    • Subscribe to newsletter: CLICK HERE
    • Guest nomination form: CLICK HERE
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    33 分
  • Shifting Healthcare Marketing From One-Time Patient Acquisition to Lifelong Loyalty

    Shifting Healthcare Marketing From One-Time Patient Acquisition to Lifelong Loyalty
    2026/10/26

    This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HERE

    Episode Overview:

    Too many healthcare organizations spend heavily to win a patient once, then watch the relationship fade after a single visit. The real opportunity is turning those moments into continuous, trusted experiences that improve outcomes and lifetime value.

    Our next guest, Jordan Buning, is tackling this challenge as President of ddm marketing + communications.

    Over 28 years in marketing, Jordan began as a paid intern and now leads an agency built for highly complex, highly regulated industries.

    Driven by a belief in simplifying care for patients, he shares how proactive, personalized communication, smart marketing automation, and unexpected partnerships are reshaping healthcare engagement.

    Join us to discover how to cut through complexity, build lasting loyalty, and make the patient experience feel truly human. Let's go!

    Episode Highlights:

    • Marketing must reduce the distance between what healthcare knows and the world-class care experience patients actually receive.
    • Jordan started as a paid college intern and rose to president of ddm, cutting his teeth in healthcare.
    • Aspirational messaging is not enough anymore. Healthcare marketing must be performance driven, actionable, and give people useful information for decisions.
    • Retention is the overlooked opportunity. Using health record data responsibly can create lifelong patient relationships while honoring privacy.
    • Partnerships between startups, legacy systems, and insurers can lower costs for complex patients and change the healthcare ecosystem.

    About our Guest:

    Jordan Buning is President of ddm marketing + communications, a leading marketing agency for highly complex and highly regulated industries. Throughout Jordan's 28 years in marketing, he has served clients among a diverse range of industries, including healthcare, financial services and global manufacturing as well as public transportation, higher education, recreational products.

    Links Supporting This Episode:

    • ddm marketing + communications website: CLICK HERE
    • Jordan Buning LinkedIn page: CLICK HERE
    • ddm marketing + communications LinkedIn page: CLICK HERE
    • Mike Biselli LinkedIn page: CLICK HERE
    • Mike Biselli Twitter page: CLICK HERE
    • Visit our website: CLICK HERE
    • Subscribe to newsletter: CLICK HERE
    • Guest nomination form: CLICK HERE
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    33 分
  • Connecting Wellbeing and Innovation to Fix Healthcare From the Inside Out

    Connecting Wellbeing and Innovation to Fix Healthcare From the Inside Out
    2026/10/12
    This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Healthcare innovation and associate wellbeing are too often treated as separate missions, but the most forward-thinking health systems know they must move together. Dr. Daniel Marchalik is proving exactly that as both Medical Director for Business Innovation and Executive Director of the Center for Wellbeing at MedStar Health's Institute for Innovation. A practicing urologist who also holds a Master's in Literature from Georgetown, Daniel brings a genuinely rare lens to this work, connecting the human experience of caregiving to the structural changes that actually move the needle. Leading a wellbeing strategy for over 36,000 associates while simultaneously driving venture and emerging technology initiatives, he and the MedStar team are redefining what a thriving healthcare workforce looks like. Join us to discover how innovation and wellbeing become one powerful force. Let's go!Episode Highlights:Dr. Marchalik's circuitous path, from English major to urologist to innovation leader, proves following curiosity pays off.MedStar's Center for Wellbeing lives inside the Innovation Institute, a uniquely powerful and rare structural decision.Fixing clinician burnout requires workflow redesign, not pizza parties, connecting wellbeing directly to innovation strategy.MedStar built an "inverse Swiss cheese model" for mental health support, so no employee can fall through the cracks.Innovators solving healthcare problems must involve clinicians at the table; their absence is immediately obvious and costly.About our Guest: Daniel Marchalik, MD, MBA is the Medical Director for Business Innovation in the MedStar Institute for Innovation. In this role, he oversees system venture, emerging technology and IP commercialization strategy.He also serves as the Executive Director of MedStar Health Center for Wellbeing which oversees the strategy and execution of wellbeing programming for over 36,000 associates across MedStar Health—the largest healthcare provider in the Mid-Atlantic region. The Center for Wellbeing drives associate engagement and retention through a focus on practice redesign, wellbeing culture improvement, and increased access to support services. He received his medical degree from the Rutgers Robert Wood Johnson School of Medicine, Masters in Business Administration from the University of Virginia Darden School of Business, and his Masters in Literature from Georgetown University. He is a Professor of Urology and Founding Director of the Literature and Medicine Track at the Georgetown University School of Medicine and is the author of a recurring medical humanities column in The Lancet. He directs the Kidney Stone Program at MedStar Washington Hospital Center and specializes in management of complex stone disease with a special focus on outpatient PCNLs. Links Supporting This Episode: MedStar Health website: CLICK HEREDr. Daniel Marchalik LinkedIn page: CLICK HEREMedStart Health LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE
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    31 分
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