Habits, Goal Setting, Self Care, Weight Lifting, Singing and Mindfulness with Faye Watts of FUSE Accountants LLP. What We Recommended: Tools & Apps Salesforce, a CRM and Sales Platform – “In the office we use a thing called Salesforce, which is an on-line platform. All of our software is on-line based, web based, so that we can have access anywhere. That means that it gives me and the rest of the staff the opportunity to work from home or elsewhere at any time with instant access.”Rightmove – for inspiration “is my other favourite app because that gives me the inspiration. I love property and I love architecture and it just gives me the inspiration to want to achieve more and get a bigger house. It helps me focus … It’s almost like looking at my dream houses and that helps wire me and gets me working towards goals.” Books More Balls Than Most by Lara MorganLean In by Sheryl Sandberg Music Country Music – “For me, I’d rather turn the music up loud in my downtime. I like country music so I turn that up as loud as I can and just get into my zone.” Tips Really important to stick to a routine “Well, I have to stick to a routine because I’m rubbish otherwise. If I don’t, I don’t keep my day on track. I schedule everything I do. I have a routine in the mornings, I catch up on emails. Then, I always make sure before lunch I work on one job to get it out the door. That might be a client’s tax return, some accounting, some advice, whatever that might be.”Schedule telephone calls including with clients – “I tend to schedule phone calls with clients for half an hour, an hour, if I know that they want to discuss something in detail rather than get into the habit of allowing phone calls to interrupt the day and then you lose momentum.”Minimise distractions, especially when working at home – “I don’t like distractions in terms of when I’m at work. I think when you’re working it’s important not to use the time to put washing on in between or decide to do an hour of ironing. I think it’s key that when you’re working you’re working, no matter what environment you’re in, that you still have dedicated time slots.”Being clear about what’s work and what isn’t and how to switch between the two – “When I go home I go home. That’s it. Time out. I have a personal trainer that I train with twice a week and I do that within working hours. I have a 9am on a Friday morning and a 5pm on a Monday evening. The point of that is they’re in working hours because they really are a disciplined time of my day. They’re an appointment that I can’t reschedule so that my evening time is my evening time. I have a very clear line between what is work and what is life.”Planning and goal setting is essential – “I diarise everything wherever I can and I’ve got to-do lists in every part of my life. I’ve got to-do lists personally. I even have a list of all the restaurants I want to go to, and all the things I want to do, and the countries I want to go to, and the hotel I want to stay in. Also, from a daily point of view, I break my task list down into today’s to-do list and maybe this month’s or this year’s so I have clear goals. Though using the word ‘to-do list’ I think is a little bit harsh and it can be a bit draining. You think, “I’ve got to do that.” Whereas, perhaps having a year’s goal list or a goal plan or having today’s priorities, try and avoid the to-do list because I think that’s really onerous.”Self Care is key to business success – “ I looked at my health, my diet, my weight, managed to lose some weight, and really focused this year on mindfulness and stepping back from work and saying, ‘Okay, my health is just as important as my work because it effectively has a knock on effect on what I do and how I work.’ My job’s very taxing, for want of a better cliché.”Eating healthily is really important and it’s about working out what works for you – “Mentally, I used to suffer with a lot of brain fog and confusion if my diet was poor. I found that if I changed my way of eating, and my patterns of eating, my diet, and my whole exercise routine, that I managed to eliminate the negatives of that. I’m a bit of a low carb girl, a bit of a high protein and veg. I know what works for me. I know what doesn’t work for me and my weakness right now is coffee gelato. Then, I’m in real trouble.Work on improving your habits – “You lose habits really quickly if you have the right mindset. It’s just forming habits. I think you just have to be really conscious of habits that you’ve formed and the ones that make you feel positive and the ones that make you feel negative. It’s strange to me to have such discipline, but it’s discipline that forms a habit and then once you’ve got the habit it just becomes part of your life.”Comment from Jo “I was reading something the other day. I think it’s from the book...
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