エピソード

  • Hybrid Working - Perks, Pitfalls & Paradigm Shifts
    2025/11/04

    In this insightful episode of The CISI’s Operations Unpacked, hosts Victoria Sena and Colin Anderson explore the evolving landscape of hybrid working — a model that has redefined how, where and when we work. Joined by industry experts Shaid Moughal and Andrew Welsh, the discussion delves into the benefits and challenges of balancing office and remote environments, and how organisations can adapt to make hybrid working both productive and sustainable.


    From maintaining team culture and collaboration to navigating wellbeing, technology and regulatory considerations, this episode unpacks the practical realities and strategic shifts shaping the post-pandemic workplace. Whether you’re an operations professional, team leader or simply curious about the future of work, this conversation offers valuable perspectives on what hybrid working really means in today’s financial services industry.

    Hosted on Acast. See acast.com/privacy for more information.

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    48 分
  • Data Protection and ISO27001
    2025/10/21
    In this episode of Operations Unpacked, hosts Victoria Sena and Alan Burr sit down with Tom Gell from ISO Serious to explore the crucial link between data protection and ISO 27001. Together, they discuss what it really means to manage information securely, how organisations can align with the standard, and the practical steps to achieve compliance without unnecessary complexity. Whether you’re beginning your ISO journey or refining your data governance practices, this episode offers clear insights and actionable advice from industry experts.

    Hosted on Acast. See acast.com/privacy for more information.

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    1 時間 7 分
  • Julia Dreblow on the purpose, evolution, and impact of the Sustainable Disclosure Requirements
    2025/10/08

    In this episode of Operations Unpacked, we’re joined by Julia Dreblow, founder of SRI Services and a leading voice in sustainable investment. Julia takes us through the purpose, evolution, and real-world impact of the Sustainable Disclosure Requirements (SDR) — exploring how these regulations are reshaping the UK investment landscape.


    We unpack what SDR means for asset managers, advisers, and investors, how it builds on previous sustainability frameworks, and what it could mean for the future of responsible finance. Julia also shares her perspective on the challenges and opportunities that come with greater transparency and the shift towards genuinely sustainable outcomes.


    Whether you’re an operations professional, sustainability specialist, or simply curious about the next chapter in responsible investment, this conversation offers clarity, context, and expert insight into one of the most significant regulatory changes in recent years.


    🎧 Tune in to understand how the SDR is influencing the way we define, deliver, and disclose sustainability across financial services.

    Hosted on Acast. See acast.com/privacy for more information.

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    49 分
  • Beyond the Back Office - Amos Dadzie on Bridging Strategy and Execution
    2025/09/23

    In this episode of Operations Unpacked, hosts Victoria Sena and Alan Burr sit down with Amos Dadzie, Investment Operations Manager at Edentree Investment Management, to explore how operations can play a pivotal role in connecting strategy with execution.

    Amos shares his perspective on moving beyond the perception of operations as purely a back-office function, highlighting the value of operational leaders in shaping organisational direction, enabling agility, and delivering measurable impact. From practical frameworks to real-world examples, this conversation unpacks how operations professionals can elevate their influence and help bridge the gap between vision and delivery.

    Hosted on Acast. See acast.com/privacy for more information.

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    52 分
  • AI - Moving Beyond the 'What' to the 'How'
    2025/09/09
    In the first full episode of Operations Unpacked, hosts Victoria Sena and Kirit Teli sit down with David Royle, CEO of Tanhill.ai, and Jamie Crossman-Smith, Founder of GATE Systems, for a candid conversation about AI in operations. Moving beyond the hype and the “what”, they delve into the “how”—how organisations can practically implement AI, overcome adoption challenges, and unlock real value. From strategy to execution, this episode offers actionable insights for leaders looking to make AI a meaningful part of their operations.

    Hosted on Acast. See acast.com/privacy for more information.

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    45 分
  • Introducing Operations Unpacked
    2025/09/08
    In the debut episode of Operations Unpacked, hosts Victoria Sena and Colin Anderson warmly welcome listeners and introduce the show’s mission. They peel back the curtain on operational excellence, sharing what inspired the podcast and what kinds of deep-dive conversations—and real-world operational insights—audiences can expect in upcoming episodes. Their energy strikes a balance between inviting and insightful, setting the tone for a series that promises to unpack the mechanics behind effective operations in a clear and engaging way.

    Hosted on Acast. See acast.com/privacy for more information.

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    2 分