Leadership coach Mark Watson to dive deep into needs-based communication, a powerful framework rooted in the work of Marshall Rosenberg and popularised through Nonviolent Communication.

Tune into this episode as we unpack how this four-step approach – starting with the facts, naming feelings, identifying needs, and making clear requests – can transform the way leaders connect, build trust, and navigate challenging conversations. Mark also shares how mastering authentic communication isn't just for conflict resolution but is foundational for thriving teams and organisations.

In this episode, we explore:

(00:00) Introduction

(05:38) Leading with strategy and clear communication

(08:28) Using NVC (Nonviolent Communication) as a leadership tool

(11:07) The difference between feelings and judgments

(15:05) When a CEO shuts down input in a meeting

(18:22) Connecting feelings to underlying needs

(21:27) Doing the inner work to resolve conflict

(23:49) The legacy of nonviolent communication

(26:28) The power of observing and asking

(31:16) Building empathy through compassionate communication

(34:03) Authentic leadership through better communication

Connect with Mark Watson here:

Mark Watson’s LinkedIn

McLean Watson Website

The Center for Nonviolent Communication

Nonviolent Communication by Marshall Rosenberg

Interested in developing more effective leadership skills? Connect with Cinga today here.