Welcome to Episode 1 of Survivor Stories, hosted by Emma Kay, Founder of WalkSafe. In this first episode, Emma is joined by Nour Norris OBE - psychotherapist and creator of Raneem's Law.

In 2018, Nour's sister Khaola and niece Raneem were stabbed to death by Raneem's ex-partner, after Raneem had called 999 fourteen times to report threats to kill her - calls that police repeatedly failed to log, follow up or assess correctly.

Nour shares what came after: pursuing justice through the courts, then the years-long inquest that took 33 police officers to account and found that police failings materially contributed to Khaola and Raneem's deaths. Findings so serious the coroner issued the government two Prevention of Future Deaths notices, something she said she'd never had to do in 30 years. She speaks candidly about the point she nearly broke completely, and how that loss led her to retrain as a psychotherapist specialising in trauma and domestic abuse.

Nour and Emma also discuss Raneem's Law, which is putting specialist domestic abuse training into every 999 control room in the country, and the culture of victim-blaming Nour has spent nearly eight years campaigning to change - what it means to lead with love instead of anger, meeting the King, and her hope for a future free from fear.

Content warning: This episode contains detailed, first-hand accounts of domestic homicide, coercive control, institutional and police failure, and references to suicide. Listener discretion is strongly advised - please prioritise your wellbeing and pause or come back when you're ready.