エピソード

  • Mapping Social Need Signals

    Mapping Social Need Signals
    2026/09/23
    Behind every search for assistance is a person navigating a complex system in a moment of need. In this episode, Moriba Jah, Co-Founder and Chief Scientist of GaiaVerse, discusses how his background in aerospace engineering and orbital dynamics shapes his approach to analyzing fifteen years of anonymized Findhelp search data. He explores how responsible AI can move beyond raw statistics to reveal the human patterns behind social care, identify systemic gaps in support, and help organizations intervene before individuals fall into crisis
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    51 分
  • Engineering for Impact

    Engineering for Impact
    2026/08/26
    Behind every connection to help is a massive effort to digitize work that's still done on paper, spreadsheets, and phone calls. In this episode, Rachel Frock, Engineering Director at Findhelp, discusses how her team builds technology that supports the people delivering social care, not just the software itself.
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    24 分
  • Beyond the Checkbox

    Beyond the Checkbox
    2026/08/12
    Identifying a need is only half the battle. The harder part is building a system that turns it into real support. In this episode, Tiffany Quirk and Anna Kanter Musa of MHS Health Wisconsin share how their team built a four-pillar model to move drivers of health work beyond a checkbox. They discuss risk-stratifying member needs, closing the loop on referrals, and the measurable results, including a 60%+ drop in referrals awaiting follow-up and a 21% reduction in ER costs for members in their housing program.
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    46 分
  • Amplifying Community Action

    Amplifying Community Action
    2026/07/15
    Navigating fragmented human services during a crisis can feel impossible. In this episode, Beck Moore, CEO of the Community Action Association of Pennsylvania (CAAP), discusses how local agencies act as trusted anchors for families in need. Drawing from his own lived experience with homelessness, Beck explains how CAAP coordinates statewide support and leverages the PA Navigate platform to bridge the gap between healthcare systems and community based organizations.
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    42 分
  • Building Person-Centric Systems

    Building Person-Centric Systems
    2026/06/24
    State governments play a critical role in connecting healthcare, social services, and community organizations around a shared understanding of people’s needs. In this episode, Findhelp’s Kraig Dalton discusses how states are building statewide social care infrastructure that reduces fragmentation, improves coordination, and helps create a more person-centered approach to care.
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    33 分
  • Creating Connected Communities

    Creating Connected Communities
    2026/06/10
    Many communities rely on fragmented systems, personal relationships, and outdated resource lists to connect people to services. Recorded at the 2026 Texas Social Care Summit, this episode features a conversation with Denton County Public Health's Alex Reed about how local government, community organizations, and other partners worked together to create a shared social care network that is improving coordination, visibility, and access to care.
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    39 分
  • Closing the Behavioral Health Gap

    Closing the Behavioral Health Gap
    2026/05/27
    Getting connected to behavioral health care often requires navigating a fragmented system of referrals, provider networks, and outdated information. In this episode, MiResource co-founder and CEO Mackenzie Drazan Cook explains how her team is helping improve behavioral health matching and referral workflows—and how MiResource’s partnership with Findhelp supports a more connected approach to whole-person care.
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    37 分
  • The Power of Follow-up

    The Power of Follow-up
    2026/04/29
    Emergency department visits often point to deeper challenges—gaps in primary care, unmet social needs, and difficulty navigating the system. In this episode, Connxus COO Vidya Lakshminarayanan shares how their team combines Health Information Exchange data with community health workers to identify patients after an ER visit and connect them to ongoing care. Through consistent follow-up, trusted relationships, and coordinated referrals, Connxus is helping reduce preventable emergency visits and create a more connected, proactive model of care—one that continues well beyond the hospital.
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    32 分