Leadership in finance has changed. Titles matter less than trust. Process matters less than people. And the leaders who are actually performing are the ones who understand that managing numbers is easy compared to managing humans.

In this special NRG Insights compilation, Marcus brings together four conversations with leaders operating at the sharp end of specialist finance. Each guest shares practical insight into how they lead teams, handle pressure, and build cultures that hold up when the market gets tough.

This episode focuses on what leadership really looks like day to day. Not theory. Not buzzwords. Just the decisions, behaviours, and mindset shifts that separate effective leaders from everyone else.

Featured conversations include:

• Jonathan Sealey on why culture comes before strategy, and how autonomy drives performance
• Jamie Pritchard on management as a responsibility, not a reward
• Paula Mercer on emotional intelligence, values, and leading with intent
• Andy Alvarez on trust, motivation, and the human side of sales leadership

In this episode, you’ll hear:

• Why strong leaders focus on alignment, not control
• How trust is built inside teams, not announced in meetings
• What modern employees actually expect from leadership
• Why emotional intelligence now matters as much as experience
• How the best leaders adapt without losing clarity or standards

Whether you’re leading a team, managing senior people, or stepping into leadership for the first time, this episode gives a grounded look at how leadership really works inside financial services today.

If you like this episode, don’t forget to share and tag NRG in your post and let us know what you liked so we can record more fantastic content for you.

Marcus sits down with Andrew Robinson, Founder of Arc & Co, to talk about how broking has changed, and why brokers who don’t adapt get left behind.

Andrew started Arc & Co in 2007, grew it through some of the toughest market conditions in recent memory, and recently sold the business to FRP Advisory. His journey shows what it really takes to build and scale a brokerage when the market keeps moving the goalposts.

If you’re in broking, lending, or thinking about growing a business in financial services, this episode will help you understand what actually matters.

What You’ll Learn

How broking has changed...and what’s coming next
Why resilience matters more than timing or luck
The decisions that helped Arc & Co grow when others stalled
What Andrew looks for when hiring and developing talent
Why the FRP deal wasn’t planned — but made sense

Andrew Robinson is the founder of Arc & Co, a specialist finance brokerage working across residential, commercial, marine and aviation finance.

He built the business from scratch, grew it through multiple market cycles, and recently led its acquisition by FRP Advisory to support its next stage of growth.

Subscribe to NRG Insights for weekly conversations with leaders in specialist finance, mortgages, and property lending.

If you like this episode, don’t forget to share and tag NRG in your post and let us know what you liked so we can record more fantastic content for you.

For more visit: www.nrg-resourcing.co.uk

If you like this episode, don’t forget to share and tag NRG in your post and let us know what you liked so we can record more fantastic content for you.

In this special compilation episode of NRG Insights, we explore the one thing that sits behind every successful lender, broker, and leader in financial services, people.

Featuring moments from conversations with Chris Britto & Joe Eden (Bridgemore Capital), Charlie Gregory (Glenhawk), Sonia Mann (Roma Finance), and Grant Hendry (OSB Group), this episode dives into the realities of communication, culture, trust, and what it actually takes to build long-term success in this industry.

If you’ve ever wondered why some businesses scale and others stall, or why certain leaders inspire loyalty while others lose good people, this is the episode that joins the dots.

In this episode, you’ll learn:

• Why communication is the real competitive advantage in lending and broking
• How business partnerships stay strong when pressure hits
• Why authenticity builds trust faster than a script ever will
• The difference between managing people and leading them
• How ego, personalities, and values shape team success
• Why culture isn’t a poster on the wall, it’s every conversation

If you like this episode, don’t forget to share and tag NRG in your post and let us know what you liked so we can record more fantastic content for you.