In this Episode Kimberly Urbanek shares her extensive expertise with Host Dr Saba Fatima on workplace violence in healthcare, exploring its types, causes, and prevention strategies to create safer environments for healthcare workers and patients.

Kimberly Urbanek, BA, NREMTP, is an award-winning workplace violence expert, best-selling author, and nationally sought-after speaker. With over 25 years of clinical, public safety, and trauma experience, Kim is certified as a master level crisis prevention instructor, International Critical Incident Stress Foundation (ICISF) responder, Wellness Facilitator, and is the Co-founder of OPTICS, a groundbreaking, AI-driven platform for violence and risk mitigation.
Kim is dedicated to transforming how individuals and organizations understand safety and has been featured on NBC, ABC, CBS, Fox, and more. Kim empowers people to strengthen resilience, prevent violence, and cultivate cultures where safety and wellbeing thrive. Connect with her at K.Urbanek@opticshc.org.

keywords
#healthcare #violence , #workplacesafety #patientsafety , healthcare workers, #violenceprevention , #mentalhealth , conflict resolution, safety culture #workplaceviolence

key topics
Types of healthcare violence including verbal, physical, and psychological
The impact of workplace violence on healthcare staff and patient care
Signs of escalation and early warning indicators of violence
Strategies for prevention and de-escalation in healthcare environments
The role of organizational culture and leadership in safety
Legal and ethical considerations in managing violence
Training and education for healthcare staff on safety protocols
The importance of support systems and mental health resources for staff

Sound Bites
"Verbal abuse is often overlooked but is part of workplace violence"
"Most healthcare workers are five times more likely to experience violence"
"Prevention starts with recognizing early warning signs of escalation"

Chapters
00:00
Introduction to Healthcare Workplace Violence
01:56
Kim Urbanek's Background and Passion for Safety
03:52
Types of Violence in Healthcare Settings
08:02
Why Healthcare Violence Is Increasing
12:11
Different Types of Violence and Threats
16:00
Misconceptions About Behavioral Health Violence
22:06
Balancing Empathy and Safety in Care
30:07
Early Signs of Escalation and Risk Assessment
35:03
De-escalation Techniques and Communication Skills
45:00
Organizational Role in Prevention and Support
49:45
Advice for New Healthcare Workers on Safety
55:00
Building a Safety Culture and Boundaries
57:42
Closing Remarks and Final Thoughts

The views and opinions expressed in this episode are those of the guest and do not necessarily reflect the official policy or position of the 'Muted in Medicine' podcast or its host. The information shared is intended for educational and informational purposes only and should not be taken as professional advice.

© 2024 Muted in Medicine. All rights reserved. Unauthorized use, distribution, or reproduction of this content is strictly prohibited. For permissions or inquiries, please contact mutedinmedicine@gmail.com

In this episode, Dr. Alexandra Fuss discusses with Host Dr Saba Fatima, medical gaslighting, its systemic roots, and how healthcare providers can foster trust and validation with patients, especially in the context of chronic illnesses like IBD.

Dr. Alexandra Fuss, PhD is a licensed GI psychologist who specializes in supporting people living with Inflammatory Bowel Disease (IBD). She currently serves as the Director of Behavioral Medicine for Inflammatory Bowel Diseases at the Crohn’s and Colitis Center at Massachusetts General Hospital, is an Instructor at Harvard Medical School, and maintains a private practice.
Dr. Fuss is deeply committed to improving the experience of people living with IBD, particularly around the complex emotional impact of living with a chronic condition. Her published research has primarily focused on medical trauma and medical gaslighting, though she also frequently speaks and contributes to discussions focused broadly on topics relevant to the IBD community at large.
Before joining Massachusetts General Hospital, she served as the Director of Behavioral Health in Digestive Diseases and an Associate Professor in the Department of Psychiatry at Yale School of Medicine. She also serves as the co-chair of the Early Career Committee for ROME Gastropsych,as an Associate Editor for Crohn’s & Colitis 360 and is a member of the National Scientific Advisory Committee of the Crohn’s & Colitis Foundation, where she contributes to the Professional Education Committee.
Outside of her professional work, she enjoys traveling and taking in the arts with her husband Isaac, spending time with their dog Maisel, and trying new experiences, most recently ballroom dancing and glass sculpting.

keywords
#medicalgaslighting , #patientvalidation , #healthcare system, doctor-patient relationship, systemic bias, trust in medicine, #chronicillness , GI psychology

key topics
Medical gaslighting vs. invalidation
Systemic factors contributing to invalidation
Impact of bias and systemic pressure on provider behavior
Strategies for building trust and validating patient experiences
The role of communication and empathy in healthcare
The influence of social media on symptom interpretation
The mind-gut connection and stress impact on GI health

00:00
Introduction to Medical Gaslighting
03:11
Understanding Medical Gaslighting
06:23
The Role of Communication in Patient Care
08:31
Patient Experiences and Perspectives
11:18
The Impact of Systemic Issues on Patient Care
14:28
Navigating Dismissal and Validation in Healthcare
17:28
The Role of Social Media in Patient Advocacy
26:26
The Impact of Social Media on Patient Awareness
27:33
Validating Symptoms: A Double-Edged Sword
28:32
Patient Stories: The Consequences of Dismissal
29:50
Navigating Uncertainty in Healthcare
31:17
The Role of Bias in Patient Dismissal
32:10
Building Trust in the Patient-Provider Relationship
35:10
The Hierarchy in Healthcare Interactions
36:42
Gaslighting: A Damaging Term in Medicine
37:58
Mutual Responsibility in Patient-Provider Dynamics
39:05
Messages for Patients and Providers
42:44
The Mind-Body Connection in GI Issues

The views and opinions expressed in this episode are those of the guest and do not necessarily reflect the official policy or position of the 'Muted in Medicine' podcast or its host. The information shared is intended for educational and informational purposes only and should not be taken as professional advice.

© 2024 Muted in Medicine. All rights reserved. Unauthorized use, distribution, or reproduction of this content is strictly prohibited. For permissions or inquiries, please contact mutedinmedicine@gmail.com