『Mums On Cloud Nine』のカバーアート

Mums On Cloud Nine

Mums On Cloud Nine

著者： Heather Black
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10月19日まで。※適用条件あり
The show is hosted by Heather Black, a champion for women in tech and founder of Supermums, a global brand supporting mums to develop a career in the salesforce eco-system. The podcast aims to inspire and support mums new or already working in the sector to develop their career in the tech sector whilst achieving flexibility and the salary they deserve – sharing top tips, insight and inspirational stories from women who carved out a successful career and employers who champion diversity and gender equality. Through our podcast series we will cover four key areas of insight: Explore your Potential Understand what roles are possible and how to feel assured it's right for you. Create a Vision for Change Coaching tools and tips to change or develop your career. Have a Life you Love Foster a flexible career working with your employer, team and family. Create your Success Develop your skills, network, profile and reputation as the go to expert 出世 就職活動 経済学
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  • How Gaspar Rodriguez Turned Salesforce Skills Into Life-Changing Opportunities

    How Gaspar Rodriguez Turned Salesforce Skills Into Life-Changing Opportunities
    2026/08/20

    What happens when an accidental Salesforce admin turns a career opportunity into a mission to help other people build careers of their own?

    In this episode of the Mums on Cloud Nine podcast, I'm joined by Gaspar Rodriguez, Founder and CEO of Blue Road Academy and a Salesforce Golden Hoodie recipient whose work has helped refugees build skills, confidence and long-term careers in technology.

    Gaspar's Salesforce story began in 2010 when, with a background in anthropology and no plans for a career in tech, he found himself working with Salesforce from the client side. He quickly saw the possibilities of the platform and went on to progress from admin to consultant and architect.

    Creating Opportunities Through RefugeeForce

    As Gaspar's own career developed, he began thinking about people who had far fewer opportunities to enter the technology sector. That thinking led to RefugeeForce, an initiative created to help refugees learn technology skills, gain professional development support and connect with employers.

    The work earned Gaspar a Salesforce Golden Hoodie in November 2020, during a virtual Dreamforce held in the middle of the pandemic. His experience was slightly unusual. Salesforce sent a mystery package to his home with strict instructions that he could only open it during the recording.

    The impact of RefugeeForce continued long after Gaspar received his own recognition. Two years later, alumna Sima went from knowing nothing about Salesforce to receiving her own Golden Hoodie on stage with Marc Benioff and building a career as a developer at Capgemini.

    Building A Career That Can Keep Changing

    Gaspar also shares what 16 years in the Salesforce ecosystem have taught him about career development. As the platform has expanded, keeping up with every product, certification and opportunity has become increasingly difficult.

    His advice is to develop a specialist area while understanding how Salesforce connects with the wider technology environment. Today, professionals may find themselves working across Salesforce, AWS, ServiceNow, MuleSoft and other enterprise platforms during the course of their careers.

    Gaspar also believes communication, leadership and teamwork will carry growing weight as AI becomes part of everyday technology work. Technical knowledge can help someone enter the profession, while the ability to work with people, understand business problems and contribute within diverse teams can help them progress.

    What Does AI Mean For Tech Careers?

    The conversation also turns to the anxiety surrounding AI, Agentforce and the future of entry-level technology roles. Gaspar remains optimistic, although he recognizes why people entering the profession may feel uncertain when they hear about automation, outsourcing and AI agents performing work previously completed by humans.

    For Gaspar, the response is continued learning. He believes people should understand how AI fits into their work, build experience across connected technologies and develop the human skills that help them contribute beyond technical execution.

    His own career shows how unexpected opportunities can lead somewhere very different from the original plan. From anthropology graduate and accidental admin to architect, entrepreneur and Golden Hoodie winner, Gaspar has built a career around learning while creating opportunities for others to do the same.

    About Supermums

    Founded by Heather Black, a Salesforce Golden Hoodie winner, Supermums helps relaunchers and seasoned Salesforce professionals accelerate their careers in tech through expert training, career coaching and recruitment support.

    Whether someone is returning to work, pivoting into a new role, or ready to step up in the Salesforce ecosystem, Supermums provides practical training, mentoring and access to job opportunities to help them build confidence, sharpen their skills and progress faster.

    Alongside its career development programmes, Supermums partners with employers to connect them with talented Salesforce professionals who are ready to make an impact.

    Find out more here https://supermums.org/podcast-intro

    About our Sponsor, Hubbl Technologies

    Hubbl gives Salesforce teams the clarity they need to move faster.

    By connecting technical metadata with real business processes, Hubbl reveals what is happening inside your Salesforce org — from security and access risks to process gaps, tech debt, and AI readiness. The result: less guesswork, faster audits, better documentation, and smarter decisions for teams who want to build, scale, and innovate with confidence.

    Find out more about https://qrco.de/bgY7zw
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    23 分
  • From Author to Contributor, the Developer Thought Leader

    From Author to Contributor, the Developer Thought Leader
    2026/08/12

    What happens to careers in the Salesforce ecosystem when AI starts changing how work gets done?

    In this episode of Mums on Cloud Nine, we continue our Golden Hoodie series with Keir Bowden, who received his Golden Hoodie at Dreamforce 2024 after nearly two decades of contributing to the Salesforce community.

    Keir began his career as a Java developer before moving into Salesforce, where answering questions on the original Force.com discussion boards led to blogging, public speaking, community leadership and writing books for fellow Salesforce professionals.

    From Community Contributor to Golden Hoodie

    Keir shares how giving back to the community became a major part of his career, from helping people online to supporting developer groups, speaking at Salesforce events and helping new speakers find the confidence to share their own experiences.

    We also hear how becoming self-employed has given Keir greater freedom to choose the projects, conferences and technical subjects that interest him.

    What Does AI Mean for Salesforce Careers?

    Keir offers a thoughtful perspective on the uncertainty surrounding AI and employment. He questions predictions that junior roles will disappear and asks an important question: if companies stop hiring juniors today, where will tomorrow's senior professionals come from?

    He also explains why governance, compliance, business analysis and human oversight continue to create opportunities for people who understand how Salesforce systems actually work.

    Working With Agentforce

    Having worked with the technology that eventually became Agentforce, Keir discusses where he sees genuine value today.

    From customer service and sentiment analysis to helping admins diagnose Salesforce issues, Keir sees opportunities for AI to save people time. He also explains why handing entire processes to autonomous agents can introduce new problems when organizations lose sight of how decisions are being made.

    Building Your Confidence in the Salesforce Community

    Keir finishes with practical advice for anyone considering public speaking.

    His message is simple: start with community groups, talk about something you know from your own experience and stop assuming everybody in the audience knows more than you.

    Your story and experience can help somebody else, regardless of where you currently are in your Salesforce career.

    Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love.

    Each week, we share expert advice, personal stories, and practical tips across a range of topics, from health and mindset to money and career growth.

    Check out our website at www.mumsoncloudnine.co.uk and subscribe for weekly tips to elevate your mindset.

    What could you share with the Salesforce community that somebody else might need to hear?

    What Is the Salesforce Golden Hoodie?

    "The Salesforce Golden Hoodie is a special recognition and token of appreciation bestowed upon individuals who have shared their stories of doing well by doing good. These Trailblazers range from relatively new to the ecosystem to seasoned community change-makers – Source".

    Check out the definitive guide to Salesforce Golden Hoodie Winners here

    https://supermums.org/golden-hoodie-winners-the-definitive-guide-to-salesforces-most-inspiring-trailblazers/

    About Supermums

    Founded by Heather Black, a Salesforce Golden Hoodie winner, Supermums helps relaunchers and seasoned Salesforce professionals accelerate their careers in tech through expert training, career coaching and recruitment support.

    Whether someone is returning to work, pivoting into a new role, or ready to step up in the Salesforce ecosystem, Supermums provides practical training, mentoring and access to job opportunities to help them build confidence, sharpen their skills and progress faster.

    Alongside its career development programmes, Supermums partners with employers to connect them with talented Salesforce professionals who are ready to make an impact.

    Find out more here https://supermums.org/podcast-intro

    About our Sponsor, Hubbl Technologies

    Hubbl gives Salesforce teams the clarity they need to move faster.

    By connecting technical metadata with real business processes, Hubbl reveals what is happening inside your Salesforce org — from security and access risks to process gaps, tech debt, and AI readiness. The result: less guesswork, faster audits, better documentation, and smarter decisions for teams who want to build, scale, and innovate with confidence

    Find out more about https://qrco.de/bgY7zw

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    31 分
  • S9 Ep7: Mobilising marketing cloud champions around the world

    S9 Ep7: Mobilising marketing cloud champions around the world
    2026/08/05
    What happens when an accidental step into marketing automation becomes a career, a global community and a Salesforce Golden Hoodie? In this episode of the Mums on Cloud Nine podcast, I'm joined by Ben LaMothe, a Salesforce Marketing Cloud specialist, community leader and Golden Hoodie recipient. Ben shares how his career developed from social media marketing and SEO into Pardot, now known as Marketing Cloud Account Engagement. He also explains why leaving the platform for several years helped him recognize the opportunity he had been missing. Building Community During COVID Ben's Golden Hoodie story began when he launched a Pardot community group in Tampa Bay, Florida. His first in-person meeting was scheduled for the same week COVID restrictions began, forcing him to cancel and move the group online. The virtual format soon attracted people from across the United States and other parts of the world. Ben noticed that many other community leaders shared his enthusiasm but lacked support with finding speakers, promoting meetings and creating useful sessions. He began bringing Marketing Cloud and Account Engagement group leaders together across several time zones. Community leaders from India, Southeast Asia, Europe, Africa and the Americas were able to share advice, resources and experiences. The work required considerable time alongside Ben's full-time role and personal commitments. His efforts caught the attention of Gilda Hilaire at Salesforce, who nominated him for a Golden Hoodie. Ben received the award during the Marketing Cloud keynote at Dreamforce in 2021. Finding a Career That Felt Right Ben originally built his career around social media marketing while studying at City University in London. As businesses began investing in marketing automation, he was asked to compare platforms including Pardot, HubSpot, Marketo and Eloqua. His employer selected Pardot, and Ben taught himself how to use it. At that stage, he saw the platform as one part of his job and later moved away from marketing automation. A few years later, Ben began seeing growing demand for Pardot and Salesforce skills. He also found himself drawn back to email marketing and realized how much he enjoyed understanding customer journeys, lead nurturing and campaign performance. That realization gave him a clear direction. Ben returned to Pardot, moved into consulting and built a career combining marketing strategy with technical platform knowledge. Learning Through Failure Ben speaks honestly about studying for the Salesforce Administrator certification and failing the exam three times. His experience showed him that daily exposure to one part of Salesforce did not automatically provide a full understanding of the wider platform. His marketing work focused mainly on campaigns, leads and contacts, while the administrator exam covered a much broader range of features. Ben listened to training materials during his commute, studied the platform and continued taking the exam until he passed. He later faced similar challenges with the Sales Cloud Consultant certification. His advice is simple. Anyone specializing in Marketing Cloud, Experience Cloud, Financial Services Cloud or another Salesforce product will benefit from understanding the core CRM platform. Why AI Cannot Repair Poor Data Ben also offers an honest assessment of AI adoption across mid-sized B2B companies. Many organizations want to introduce Agentforce and other AI tools while their Salesforce records contain missing fields, duplicate contacts, incomplete opportunities and inconsistent sales processes. Ben explains that AI depends on trustworthy information. When sales representatives create opportunities only when deals are about to close, or create contacts without converting the original leads, the organization loses the history needed for forecasting and machine learning. AI can amplify whatever information it receives. Poor-quality records can therefore produce unreliable recommendations, forecasts and customer segments. Ben sees practical opportunities in areas such as drafting email copy, creating landing page content and building Data Cloud segments. These smaller applications can reduce production time while organizations improve the data and processes required for broader AI programs. Building a Flexible Freelance Career After several years working with Salesforce partners, Ben moved into full-time freelance consulting in late 2025. He now supports clients with Marketing Cloud Account Engagement, Sales Cloud, Marketing Cloud Next, HubSpot and wider marketing operations. His work combines implementation, campaign planning, lead management and strategic advice. Ben has found demand among businesses that need experienced support but cannot commit to a large consultancy contract. Flexible freelance arrangements give...
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    42 分
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