Guest: Michele Poulos, MEd

Director of Online Education

Pima Medical Institute

Ready for your next step in healthcare, but worried about fitting school around work and family?

Explore how online education can help you pursue healthcare administration and leadership while continuing to work.

In this episode of Voices of Vital Care, host Nohelani Graf talks with Michele Poulos, Director of Online Education at Pima Medical Institute, about returning to school, building on your healthcare experience, and preparing to lead a team.

Michele explains what a typical week of online learning looks like, how students access tutoring and academic support, and why healthcare administration plays a critical role in patient care.

She also walks through Pima Medical Institute’s online education pathways, from the Medical Administrative Assistant (MAA) certificate to the Health Care Administration (HCA) associate degree, Bachelor of Science in Health Care Administration (BSHA), and Master of Science in Organizational Leadership (MSOL).

In this conversation:

• Balancing online learning with work and family responsibilities

• Establishing habits that help students stay on track

• Understanding healthcare administration careers and their impact on patients

• Exploring transfer credits and building on previous education

• Developing communication, listening, and leadership skills

• Recognizing the value of the experience you already bring

Whether you’re a medical assistant, an administrative professional, a clinician considering leadership, or someone exploring a healthcare career change, this episode helps you understand your options and consider your next step.

As Michele reminds us: “There is no just in healthcare.”

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The views, thoughts, and opinions expressed in this podcast are solely those of the host and guests, and do not necessarily reflect the official policy, stance, or position of Pima Medical Institute.

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