The mortgage broking industry in Australia is becoming increasingly competitive, prompting brokers to adopt strategic marketing, personalised client engagement, and diversified services to stay ahead.

In this episode of Finance Specialist, hosts Liam Garman and Trent Carter explore effective marketing strategies, emphasising multichannel approaches, consistent engagement, and personalisation to build trust and strong client relationships.

They stress the importance of understanding client problems and delivering value, moving conversations beyond rate comparisons to meaningful financial solutions.

Goal setting and habit-based planning are highlighted as essential tools for brokers to achieve momentum and long-term success.
Diversification into commercial lending and SMSF opportunities is encouraged, helping brokers reduce risk, while tapping into new revenue streams.

Garman and Carter also highlight the role of automation and technology in streamlining workflows and improving client retention, while cautioning that the human touch remains critical.

Education and professional development are central, equipping brokers with deeper financial insights to provide tailored advice and stay ahead of market trends.

Throughout, the hosts emphasise strategic planning, personalised service, and continuous learning as keys to navigating the complexities of today's mortgage broking landscape.

In this episode of the Broker Daily Uncut, host Alex Whitlock is joined by mortgage expert Eva Loisance from Finni Mortgages to unpack Macquarie Bank's abrupt withdrawal from trust lending, and what it means for investors.

Loisance explains that while trusts have long been used for asset protection and tax benefits, they also come with complexity and compliance risks that have made lenders increasingly cautious.

Macquarie's decision to exit the trust lending space entirely shocked brokers and investors, arriving without warning and signalling potential concerns over ethical and administrative issues.

Other banks, including Westpac and St.George, have already made trust lending more difficult, but Macquarie's full retreat marks a turning point in the market.

In contrast, the Commonwealth Bank of Australia quickly moved to position itself as an alternative, offering to apply negative gearing to trust structures to boost borrowing capacity.

Loisance notes that the changes will prompt investors to reassess whether a trust structure truly aligns with their goals, as many are now advised that simpler ownership models may be more effective.

She also cautions that unqualified professionals, such as some buyer's agents, are influencing structural decisions they aren't licensed to advise on, heightening investor risk.

In this episode of Broker Daily, co-hosts Phil Tarrant and Jason Back break down the mindset, systems, and strategies brokers need to avoid burnout and sustain success.

They explore how recognising early signs of fatigue, irritability, and over-reliance on adrenaline can protect both health and business outcomes.

The duo discuss the importance of seeking feedback and support from colleagues, managers, and family to prevent burnout before it escalates.

Organisation, routine, and time audits are highlighted as essential for prioritising high-value activities, while delegating or automating lower-impact tasks.

They emphasise the need to set boundaries, learn to say no, and manage workloads effectively. Maintaining a healthy lifestyle – including exercise, nutrition, and stress management – is shown to boost both personal wellbeing and professional performance.

Tarrant and Back also highlight the building systems and support structures that enable brokers' businesses to run efficiently without relying solely on their own efforts.

By combining mindset, structure, and practical strategies, this episode equips brokers to stay passionate, protect their wellbeing, and grow their business sustainably.

The mortgage broking industry in Australia is evolving rapidly, offering brokers new opportunities to scale, adapt, and capture investor confidence.

In this episode of Finance Specialist, hosts Liam Garman and Trent Carter explore shifting market trends, from rising investor interest in Melbourne and regional Victoria to growing confidence in SMEs and management-style business investments.

They highlight economic stability, noting low likelihood of major rate hikes and the potential for a November rate cut, which is encouraging investors to diversify beyond property appreciation.

AI and automation are also transforming broking workflows, helping brokers streamline communications and free time for high-value client engagement, though both hosts emphasise maintaining the human touch.

Garman and Carter caution against over-reliance on AI, advising brokers to use it as a tool to augment insight rather than replace expertise.

The discussion also touches on market hysteria among first home buyers, driven by government incentives and FOMO, with regional markets showing more stability than metro areas.

Throughout, the hosts stress strategic planning, thoughtful execution, and tailored approaches as key for brokers navigating this complex landscape.

Australia's property market is increasingly facing digital threats, and it's buyers who remain unaware who are most at risk.

In this episode of Broker Daily Uncut, host Phil Tarrant chats with mortgage expert Eva Loisance about the rising cyber security scams targeting property deposits.

Loisance explained how scammers use email spoofing to redirect funds, sometimes intercepting hundreds of thousands of dollars from unsuspecting buyers.

She emphasised that simple verification steps, such as calling to confirm bank details or conducting small test transfers, can prevent costly mistakes.

The conversation also highlighted the evolving role of mortgage brokers, who must now guide clients not only on loans, but also on security and long-term portfolio planning.

Outdated lending models and prematurely complex structures can leave investors exposed, so brokers are increasingly focused on tailored, strategic advice.

With first home buyer activity surging – particularly in the unit market – understanding market trends and risks has never been more crucial.

In this latest episode of Business Accelerator, co-hosts Alex Whitlock and Jason Back break down the mindset, systems, and strategy behind scaling successfully.

Continuing from their previous podcast discussing how brokers can hit their $100 million milestone, they unpack the key shifts brokers need to make to reach and sustain that level of performance.

Together, Whitlock and Back unpack how the right mindset and energy can completely transform a broker's business trajectory. They discuss how showing up with intention and confidence attracts higher-quality clients, partners, and opportunities, and why sustainable growth starts with whom you choose to work with.

They also explore the critical importance of understanding market dynamics, analysing client behaviour, and focusing on profitability as opposed to just volume.

From building the right support team to understanding the true financial realities of growth, they share hard-won lessons for brokers who want to go big without burning out.

In his farewell episode of Finance Specialist, host Jack Campbell and co-host Trent Carter unpack the biggest shifts shaping Australia's mortgage broking industry – from diversification and technology to the rise of non-bank lenders.

Over the past year, diversification has become a defining trend, with more brokers expanding into commercial lending, SME finance, and SMSFs. Carter shared the story of a Tasmanian broker who, inspired by the show, successfully pivoted into SME lending – proof that confidence and curiosity are driving broker success.

They also explored how technology and AI are reshaping the broker toolkit, streamlining workflows and opening new growth opportunities, while cautioning that the right tech should enhance – not overwhelm – daily operations.

And as non-bank lenders continue to gain traction, Campbell and Carter highlighted how their flexibility is helping brokers say "yes" more often to clients with complex financial needs.

Australia's mortgage broking industry is shifting fast, and it's those brokers who are diversifying and adapting to tech who are staying ahead.

In this episode of Broker Daily Uncut, guest host Liam Garman chats with Eva Loisance, principal at Finni Mortgages, about how brokers can cut through a cluttered and evolving market to stay ahead.

Loisance began the podcast discussing how investor lending is surging, with more clients refinancing or unlocking equity to expand their portfolios. Many brokers are now following their clients into the commercial real estate market, chasing higher yields and broader opportunities.

The expert then warned that it was risky to avoid diversifying your skill sets, urging brokers to take a more holistic approach to client needs.

With major banks ramping up direct channels, the pair then discussed how success will come from specialisation and human expertise, offering complex solutions where tech can't replace judgment.

Enjoy the podcast!