In this week's episode of Business Accelerator, hosts Alex Whitlock and Jason Back unpack what innovation really means for modern mortgage brokers and why it goes far beyond apps, AI or the latest tech.

The conversation explores how broking businesses have evolved over the past decade, from paper-based fact finds and face-to-face meetings to digital onboarding, workflow automation, and omnichannel client experiences. Back outlines the five key innovation zones – customer experience, process and productivity, marketing, people, and technology – and explains why the most successful brokers are redesigning their businesses, not just speeding them up.

The duo then examine the operational realities of scaling, the pitfalls of poorly implemented offshoring, and why automation should support strategy rather than replace it. They also challenge brokers to identify their biggest client pain points, question long-held habits, and adopt a mindset of continuous small improvements rather than chasing grand overhauls.

Tune in to hear why innovation is less about working harder and more about asking better questions, and how even one small weekly refinement could reshape the trajectory of your brokerage.

In the latest episode of Finance Specialist, hosts Liam Garman and Trent Carter take a closer look at what the latest rate rise – and the likelihood of more to come – means for brokers and their SME clients.

With inflation still sticky across housing and energy, the discussion moves beyond the headline 25 basis point increase to the broader pressures building in the system. Carter explains how higher rates are compounding existing cost pressures for small businesses, from wages and rents to insurance and input costs, and why many owners are shifting from growth mode to capital preservation.

The episode also explores the changing nature of SME borrowing. Rather than funding expansion, more businesses are using finance defensively: refinancing, smoothing cash flow, or taking short-term facilities to manage stock and tax obligations.

Garman and Carter then discuss the growing role of non-bank and fintech lenders within that mix, arguing that brokers who focus on solutions, build industry expertise and position themselves as a steady hand during volatility will be better placed to support clients through the current cycle.

In this episode of Broker Daily Uncut, host Alex Whitlock is joined by Eva Loisance and Costa Arvanitopoulos to examine the strong start to the year in Australia's property market, with auction clearance rates defying the impact of the latest interest rate hike.

While demand remains resilient amid tight housing supply, the conversation turns to whether the Reserve Bank's move signals the beginning of a new upward rate cycle and how shrinking borrowing capacity is reshaping investor strategy.

The trio also unpack growing speculation around changes to capital gains tax and the broader reliance of governments on property as a revenue base. They also explore tightening lender scrutiny on trust structures and cash-out lending, highlighting the increasing complexity facing investors and the rising importance of strategic, well-structured broker advice in a more restrictive credit environment.